SHIVA DIXIT

SHIVA DIXIT

Duty Manager at Taj Hotels Palaces Resorts Safaris
Lives in Varanasi, India
over 6 months ago

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9 years of professional experience in Front Office Management and proven success in organising tasks, increasing sales, and multiplying business, starting from marketing and brand promotion, competition research, business development, and identifying guest needs to an active supervision of every part of the front office operations.
Specialities:
• Handling guest queries and complaints and ensuring smooth execution of guest requirements
• Handling room reservation for smooth function of the department in the absence of reservation
•Coordinate with front office and finance section
• Determine daily guest rooms requirements and ensure guests special requests are met.
• Responsible for computer terminal and other appliances at the front desk.
• Expert in OPERA & IDS PMS.
• Excellent in Microsoft Office
• Satisfied Guest Service...

Experience

  • Duty Manager

    Taj Hotels Palaces Resorts Safaris - Varanasi, India

    Management
    April 2017 - Now · 1 year and 10 months

  • Duty Manager

    Taj Hotels Palaces Resorts Safaris - Raipur, India

    Management
    July 2015 - March 2017 · 1 year and 9 months

  • Duty Manager

    Aloft Hotel - Chennai, India

    Management
    October 2014 - October 2015 · 1 year and 1 month

  • Front Office Supervisor

    Elite Hospitality Group - Bahrain

    Front Office reception
    August 2013 - August 2014 · 1 year and 1 month

  • Front office assistant

    Elite Hospitality Group - Bahrain

    Front Office reception
    August 2011 - July 2013 · 1 year and 12 months

  • Front office assistant

    Royal Orchid Hotels - Bengaluru, India

    Front Office reception
    July 2010 - July 2011 · 1 year and 1 month

  • Asst. Front Office Manager

    Laxmi Palace Hotel - Jaipur, India

    Management
    October 2009 - July 2010 · 10 months

Education

  • higher national certificate in avaiation, hospitality & travel management

    Frankfinn institute of air hostess training - Kanpur, India

    July 2008 - July 2009

  • B.Sc. Science

    P P N Post Graduate College - Kanpur, India

    July 2005 - July 2008

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Arabic
    Notions
    20%
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