Shiyon Martinus

Shiyon Martinus

Guest Service Supervisor at Anantara Kalutara Resort
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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To whom it may concern,

Currently i am working with Cinnamon Lake Side Colombo as Guest services manager and following a MBA in tourism and hospitality management with Asia E university attached to Thames college, Nugegoda. I have four years of experience working as a Front office Supervisor and Guest service manager over Anantara (UAE) and Cinnamon (LK). During this time, I created schedules, assigned tasks, ran sales reports and performed all other managerial duties. While the main duties remain the same. I know how to present myself with authority to gain the respect of the guest while still providing outstanding customer service.

I have excellent interpersonal skills with the ability to help create a friendly and welcoming atmosphere. I am very observant with the ability to spot the potential for trouble before it happens, which helps to prevent bad situations from getting out of hand. When altercations do occur, I can find the best solution fast to keep the peace and maintain an orderly and safe environment for the guests and the staff.

I have the ability to learn your policies and procedures and to keep day to day operations running smoothly. I can keep track of the guests, available rooms and assist visitors with any special needs they may have. I also have the ability to ensure the staff is performing their duties accurately, take care of any maintenance problems and oversee all financial aspects such as conducting nightly audits and preparing cash reports.

My contact number is +94(0)766976797 and I hope to meet with you soon to discuss this position in more detail.

Thank You,
Best Regards,

R.C.Shiyon Martinus


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  • Swiss lanka hotel school

    January 2004 - January 2008


  • Sinhala
    Native or fluent
  • Tamil
    Native or fluent
  • English
    Full professional
  • Arabic
    Limited working
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