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About me
Let me introduce myself, I am Shkurta Toska, a professional in the tourism industry with years of experience both as a receptionist and as an assistant manager. Throughout my career, I have had the opportunity to work in various hospitality establishments, where I have honed my skills in guest relations, reservation management, and daily operations coordination.
Thanks to my experience as an assistant manager, I have gained a broader perspective of the tourism sector and have learned to effectively manage relationships with suppliers, employees, and clients. I am an organized individual, detail-oriented, and accustomed to working under pressure, always ensuring high-quality and satisfactory service for guests.
I am passionate about the world of tourism and am constantly seeking new challenges and opportunities for professional growth. I hope this brief introduction gives you an insight into my skills and motivation in the industry. I am available for further information or a potential meeting to discuss our possible collaborations.
Thank you for taking the time to read my presentation, and I hope to have the opportunity soon to demonstrate my commitment and passion for the tourism industry.
Best regards,
Shkurta Toska
Experience
6 years and 11 months
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Team Counselor Tessin
Planetsport GmBh - Locarno, Switzerland
RetailMarch 2024 - Now · 2 months -
Team Leader
PlanetSport - Locarno, Switzerland
Sport and FitnessMarch 2024 - Now · 2 months -
Accounting Assistant
Osteria Saleggi - Locarno, Switzerland
Account ManagementApril 2023 - Now · 1 year -
Back Office Intern
EF LANGUAGE SCHOOL - Eastbourne, United Kingdom
AdministrationAugust 2019 - Now · 4 years and 8 months -
Front Office Intern
Taurito - Canary Islands, Spain
ReceptionJanuary 2019 - Now · 5 years and 3 months -
Receptionist
Hotel Ascona - Ascona, Switzerland
ManagementDecember 2022 - March 2024 · 1 year and 4 months -
Receptionist
Hotel New Elvezia - Ascona, Switzerland
ReceptionAugust 2020 - November 2023 · 3 years and 4 months -
Stagista Back
EF LANGUAGE SCHOOL - Eastbourne, United Kingdom
AdministrationFebruary 2019 - August 2019 · 7 months* Help desk, mediatrice tra studenti e famiglie * Amministrazione, collocamento studenti nelle famiglie e documentazione
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Stagista Front
HOTEL VALLE TAURITO - Canary Islands, Spain
ReceptionAugust 2018 - January 2019 · 6 months, check in e check out e informazioni al cliente * Contabile, fatturazione giornaliera con apertura e chiusura della cassa
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Operator
LINK INSTITUTE - Lugano, Switzerland
AdministrationApril 2016 - July 2016 · 4 months* Calling the local population to submit surveys
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Impiegata d'ufficio
UFFICIO DELLA MIGRAZIONE - Bellinzona, Switzerland
AdministrationDecember 2014 - June 2015 · 7 months* Archivio, spurgazione dei documenti e trasformazione in formato digitale * Ufficio, preparazione dei permessi di soggiorno
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Employee
IMMIGRATION OFFICE - Bellinzona, Switzerland
Human ResourcesDecember 2014 - June 2015 · 7 months -
Librarian Help
MUNICIPAL LIBRARY - Bellinzona, Switzerland
AdministrationMay 2014 - July 2014 · 3 months
Education
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Tourism Management
State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo - Bellinzona, Switzerland
September 2017 - June 2020 -
Tourism Management
State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo - Bellinzona, Switzerland
September 2017 - June 2020 -
SCUOLA SPECIALIZZATA SUPERIORE DI ALBERGHIERA E DEL TURISMO | Sezione Turismo Bellinzona, Svizzera
September 2017 - June 2020 -
State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo - Bellinzona, Switzerland
August 2016 - June 2020 -
PROFESSIONAL COMMERCIAL CENTER | Commercial employee Locarno, Switzerland
September 2010 - June 2013 -
CENTRO PROFESSIONALE COMMERCIALE
September 2010 - June 2013 -
CENTRO PROFESSIONALE COMMERCIALE; Locarno, Svizzera
September 2010 - June 2013
Languages
5 languages
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Italian
Native or fluent
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Albanian
Native or fluent
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English
Full professional
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Spanish
Full professional
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German
Professional working
Personal information
Nationalities
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Swiss
Work Permits
-
European Union
Date of birth
January 28th 1995
Skills
7 skills
- Backoffice
- Call Center
- Flexible and patient
- Frontoffice
- Ms office skills
- Organisation
- Quick thinking
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