Shoranne Lievaux

Shoranne Lievaux

Student from International Hotel Business Management School - Vatel Madrid, Spain
Lives in Madrid, Spain
over 6 months ago

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Experience

  • Intern

    The Ritz Paris - Paris, France

    Sales & Marketing
    May 2018 - October 2018 · 6 months

    Assisted the sales managers in their administrative and commercial tasks. Contributed and participated on familiarization trips. Contributed to the organization of the Garden Party and the Ecole Escoffier's 30 years celebration. Participated in several commercial and communication actions.

  • Intern

    Ritz Carlton - Barcelona, Spain

    Guest Relations
    May 2017 - September 2017 · 5 months

    Welcome and acknowledge all guests according to company standards. Resolve guest call, request or problem. Follow up with guests to ensure their requests have been met to their satisfaction. And respond to special requests from guests with unique needs. Set up wow stories to surprise our guests.

  • Intern

    Meliá Hotels International - Madrid, Spain

    Front Office reception
    November 2016 - May 2017 · 7 months

    Direction : Follow the assistant director, assist him with some specific tasks Commercial : Conduct market research and analysis to create business plans on commercial opportunities Housekeeping : Inspect the rooms and public areas cleanliness (after learning the cleaning process)

  • Waitress

    Costes - Le café Marly - Paris, France

    F&B service
    June 2014 - July 2016 · 2 years and 2 months

    Greet and escort customers to their tables Offer menu recommendations and up-sell additional products when appropriate

Education

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • German
    Notions
    20%
Connections
Tanguy Mourlon Beernaert
Internship at Hotel Wellington Madrid
Mariton Anaïs
Étudiant(e) de Kedge Business School
Sanidhya Oberoi
Student from International Hotel Business Management School - Vatel Madrid, Spain
Following
AccorHotels
Issy-les-Moulineaux, France
City Relay
London, United Kingdom
Other members
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