Sibilla Bianchetta

Sibilla Bianchetta

Account Manager Italy Hotels at lastminute.com
Lives in Milan, Italy

Join Hosco and view Sibilla's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

Account with excellent organizational and communication skills.
Highly motivated and able to work in team with a strong determination to succeed, who also possesses a deep understanding of customers.
Dynamic, flexible, determined, with a predisposition to interpersonal relationship.
Travel is my passion as well as being my work: 47 Countries visited.

Experience

18 years and 2 months

  • Account Manager Italy Hotels

    lastminute.com - Chiasso, Switzerland

    Account Management
    January 2013 - Now · 11 years and 3 months

    Management of hotels, administration of internal systems and relationships to drive sales and hit margin targets for Venice, Rome and Sicily markets • Responsible for all elements of ongoing account management and developing excellent relationships • Contract new Hotels and build good commercial relationships with hotels to ensure the hotels cooperate with us in the best possible way • Maximize revenues and meet the demand of the visitors on lastminute.com with a focus on details for correct visibility • Ensure close commercial contact with the hotel partners in order to identify areas of improvement and optimize their commercial performance • Negotiate and secure market deals for marketing campaigns and increasing availability across all websites Dynamic Packaging (Flight+ Hotel), Top Secret (opaque rate), Hotel Only, Mobile offer, Advance Booking and Flash Sales including during peak periods, to meet room night targets and opportunities. • Benchmark on OTA competitors of fares and availability rooms and analysis of daily and weekly reports and apply information to specific markets • Participation in Trade fair and Market visit • Educate current partners on the full use of products and tool Participation in projects: Sunshine Project: Contract Manager for Sicily area in the Cities of Palermo, Catania, Taormina, Cefalù, Favignana, Pantelleria, Siracusa, Trapani e San Vito lo Capo

  • B2B - Business Travel & Special Sales Specialist

    lastminute.com - Milan, Italy

    Sales
    July 2009 - January 2012 · 2 years and 7 months

    Expertise in all aspects of hospitality, tourism, travel, and catering for corporate, leisure and group clients. Use daily GDSs Amadeus and Sabre for issuance and reissuance flight tickets and air schedule change. International Airlines certificates Sabre and Amadeus (emission and reissue PNRs) at all level (20 IATA points) • Provide full range of travel services based on internal department needs, such as air carriers, hotels and national and international hotel chains, car rentals, travel insurance and visa. • Discuss company’s travel budgets and provide travel solutions accordingly • Manage online flight and accommodation reservations and confirmations • Promote lastminute.com’ s brand name and its online reservation services. • Building and maintaining a professional network within the B2B travel space • Improve relationships with existing and new clients to meeting customer needs • Identify opportunities to improve the customer experience and improve operational efficiency • Provide training to potential and existing clients Direct Top Clients: Altroconsumo, Rai, Colorsound, AC Milan, Zaini, Sandvik, Valentino Rossi, Riccardo Fogli. Winning awards: " Business Travel Specialist of the Year 2010”

  • Operations Manager

    lastminute.com - Milan, Italy

    Room Division Management
    February 2007 - June 2009 · 2 years and 5 months

    Constantly motivating the sales team to hit their targets and ensure company profitability • Meeting regularly with team leaders to give them sales figures and plan how they approach their work • Meeting company directors who advise on strategy and finding out about any local issues and future trends • Benchmark of competitors • Organizing incentives, bonus schemes and competitions • Anticipates needs of employees and responds pro-actively at all times • Exhibits effective problem-solving skills • Demonstrates a passion for excellence in everything they do. • Acknowledges that every person’s contribution is as important as the next and their actions nurture the concept of team • Demonstrates respect for all others, internally and externally

  • Trade Marketing Specialist

    Eurofly Airlines - Milan, Italy

    Marketing
    March 2005 - December 2006 · 1 year and 11 months

    Develop of initiatives to promote the brands of GSA oriented to improving sales conversion data and coordinator of the network of Sales Team. • Schedule Maintenance & Distribution • Fare Distribution (Public and Market Fare) • CRS Control and Monitoring • Pricing Benchmark for the brands: Eurofly/Meridiana, Flyaway tour, Holiday Autos Participation in projects: I had taken part in the launch of the flight MIMA: (direct flight) Milan – Manhattan: Eurofly A319 corporate jet in 7h, turned to the business segment of travel

  • Rooms division/Management

    Hotelplan - Milan, Italy

    Room Division Management
    February 2005 - December 2005 · 11 months

    • Manage different bookings and reservation systems. • Prepare client itineraries and costs in order to meet their travel expectation • Provide local travel accommodations and flights for guests. • Benchmark for the TClub product and for the Resorts of the brand Hotelplan • Organization of Convention, Workshop for travel agent, Educational and Road Shop • Updated Resort’s website and social media pages • Prepare various travel packages and deals for business clients

Education

  • Scienze del Turismo e Comunità Locale

    Università degli Studi Milano Bicocca - Milan, Italy

    January 2001 - January 2005

    Thesys: "La Commercializzazione del Prodotto Ventaglio: I VentaClub" Relatore: Adriano Biella

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Native or fluent

  • German

    Native or fluent

  • French

    Full professional

Personal information

Nationalities

  • Italian

Work Permits

  • European Union

Date of birth

August 17th 1981

Driving License

Yes

Skills

22 skills

  • Account management
  • achieving results
  • Amadeus GDS
  • Ambitious
  • client acquisition
  • Entrepreneurship
  • Good initiatives
  • Good relationship
  • Leadership
  • maximize sales and conversion
  • Motivated
  • Multi-task
  • Negotiation
  • Networking
  • Persuasion
  • Public Relations
  • Results-focused
  • Revenue
  • Room Division
  • Sabre GDS
  • Team player
  • Team work

Additional Information

1 information shared

Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Krisantus Sutrisno
People and Culture Coordinator at Four Seasons Hotels and Resorts
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
View 11 connections
Following
Hotel Eden by Dorchester Collection Grand Hôtel Suisse Majestic
Grand Hôtel Suisse Majestic
Montreux, Switzerland
Melia Milano 5*
Melia Milano 5*
Milan, Italy
Other members
Kinga Simon
Brașov, Romania
Stijn Van Bleyenbergh
Brussels, Belgium
Nicole Tomamichel
Ticino, Switzerland
Raji Aljesry
Kuala Lumpur, Malaysia
Emma Hoffmann
Valletta, Malta
View more
Close
Update complete!

We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.

We’ve added the following information to your profile:

  • Current location
  • Profile summary
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
  • Date of birth
  • Driving License
  • Phone Number

Take a moment to look at your supercharged profile!

Close
Profile update error

We couldn’t update your profile using your CV.

We couldn’t update your profile. However, your CV has been saved.

There was an error uploading your CV.

Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.