Silvia Kozakova

Silvia Kozakova

Assistant Front Office Manager at NH Hotel Group
Lives in Calgary, Canada
over 6 months ago

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Experienced Assistant Front Office Manager with a demonstrated history of working in the hospitality industry. Skilled in Front Office, Hospitality Management, Customer Service, Hotel Management, and Hospitality Industry. Strong support professional with a Master's degree focused in Tourism and Travel Services Management from Univerzita Mateja Bela v Banskej Bystrici.

Experience

  • Assistant Front Office Manager

    NH Hotel Group - Bratislava, Slovakia

    Front Office reception
    June 2017 - December 2018 · 1 year and 7 months

  • Front Office Supervisor

    NH Hotel Group - Bratislava, Slovakia

    Front Office reception
    January 2017 - May 2017 · 5 months

  • Front Office Agent

    NH Hotels - Bratislava, Slovakia

    Front Office reception
    June 2015 - December 2016 · 1 year and 7 months

Education

  • Master degree

    Matej Bel University in Banska Bystrica - Banská Bystrica, Slovakia

    September 2010 - September 2015

Languages

  • Slovak
    Native or fluent
    100%
  • Czech
    Native or fluent
    100%
  • English
    Professional working
    60%
  • German
    Notions
    20%

Skills

  • Good time management
  • Great customer service
  • Handling complaints
  • Hospitality Management
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
Connections
Stefan Liebig
Head of Recruitment at backup jobs agency s.r.o.
Following
NH Hotels
Madrid, Spain
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