Simona Cimpian

Simona Cimpian

Guest Relations Supervisor at Atlantica Hotels and Resorts
Lives in Rhodes, Greece
over 6 months ago

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Young professional with almost 3 years of experience in different departments of the hospitality industry. Looking for a new challenge in Guest Relations, Public relations or Events.

Experience

  • Guest Relations Supervisor

    Atlantica Hotels and Resorts - Rhodes, Greece

    Guest Relations
    April 2018 - Now · 10 months

    Assisting the Resident Manager on daily activities and operation overview of the hotel. Helping reception on daily activities, arrivals and departures. Up-selling ans cross-selling different departments of the hotel. Handling guests requests, inquires and complains. Organizing private functions and weddings. Preparing welcome letters and offers for the rooms. Hosting and assisting guest seating in the restaurant during pick times.

  • Guest Relations Officer

    Atlantica Hotels and Resorts - Rhodes, Greece

    Guest Relations
    April 2017 - October 2017 · 7 months

    Assisting reception on daily activities, arrivals and departures. Handling guests requests, inquires and complains. Organizing private functions and weddings. Preparing welcome letters and offers for the rooms. Hosting and assisting guest seating in the restaurant during pick times.

  • Rooms Division Trainee

    Atlantica Hotels and Resorts - Limassol, Cyprus

    Rooms division
    November 2016 - March 2017 · 5 months

    Mainly trained in reception and basic training in reservations.

  • Food and Beverage Trainee

    Atlantica Hotels and Resorts - Rhodes, Greece

    F&B service
    April 2016 - October 2016 · 7 months

    Worked as assistant waiter in the Greek A la Carte of the hotel and also worked in the boutique hotel, Imperial Residences.

  • Human Resources Trainee

    Kronwell Brasov Hotel - Brașov, Romania

    Human Resources
    February 2016 - February 2016 · 1 month

    Assisted in interviews, helped with filing and different responsibilities in the department

  • Food and Beverage Trainee

    Atlantica Hotels and Resorts - Rhodes, Greece

    F&B service
    May 2015 - September 2015 · 5 months

    I was an assistant waitress in the main restaurant and after I rotated between the A la Carte Restaurants of the hotel.

  • Trainee

    Kronwell Brasov Hotel - Brașov, Romania

    Other
    November 2014 - April 2015 · 6 months

    I did a rotational practical training between cook assistant, banquet waiter and front office assistant.

Education

  • Bachelor of arts in International Hotel Management

    Manchester Metropolitan University - Brașov, Romania

    October 2017 - May 2018

  • Bachelor of arts in International Hotel Management

    American Hotel Academy Romania - Brașov, Romania

    October 2014 - October 2017

Languages

  • Romanian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Hungarian
    Professional working
    60%
  • Spanish
    Limited working
    40%

Skills

  • Bilingual
  • Customer friendly
  • F&B service
  • Front office reception
  • Good at multitasking
  • Good customer service
  • Good in microsoft
  • Good leadership skills
  • Handle complain guest
  • Love speaking to guests
  • Mcrosoft word
  • Responsible and reliable
  • Self-organised
  • Team working
  • Work well independently
Connections
Nicole Tomamichel
Editor Intern at Teddy Award
Ruxanda Afteni
Internship & Job Placement Coordinator at American Hotel Academy Romania
Kinga Simon
Sales and marketing at E-value
View 22 connections
Following
HRC International
Maastricht, Netherlands
International Trainee Network - ITN
Los Angeles, CA, United States
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View 83120 members