Sinombulelo Virginia Mabandla

Sinombulelo Virginia Mabandla

Spa Team Leader at Hyatt Capital Gate Abu Dhabi
Lives in United Arab Emirates
over 6 months ago

Join Hosco and view Sinombulelo Virginia's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

I have a wide knowledge of skin care products, health and nutrition, combined outstanding 7 years experience as a therapist and experience in managing a team of more than 10 people at a high end Spa based in Abu Dhabi. Extremely organized and able to balance all aspects of the job. Product, service, treatment and leisure activity knowledge. Marketing and promotion of products and services. Strong administrative skills for dealing with books, Targets & budgets.
I welcome the opportunity to expand and widen my skill base by keeping up with innovations in our industry.

Experience

  • Spa Team Leader

    Hyatt Capital Gate Abu Dhabi - Abu Dhabi, United Arab Emirates

    Spa & Wellness
    October 2014 - April 2018 · 3 years and 7 months

    • Cross Trained and mentored spa therapists and receptionists • Managed all corporate and spa reservations and handled cancellations • Scheduled staff shifts to cover peaks and lows in weekly business plan • Maintained up to date knowledge of products and services offered. • Conducted staff trainings for any new products introduced • Conducted staff and equipment inspections to ensure health and safety codes • Tracked reservations and worked with marketing team to attract more guests • Developed promotional strategies • Inventory check • Prepared monthly revenues and expense reports. • Develop a strategy the team will use to reach a goal and motivate • Coordinated with Spa Manager on daily activities and guest schedules • Initiated and maintained top of industry hospitality and spa service standard through protocol, on-site education, trouble-shooting, resolution and support to both internal and external guests. • Carrying out skin analysis and giving advice about skin and body care, performing facial or body massage, using a variety of treatments and electrical equipment to treat individual skin and body conditions, removing facial and body hair by electrolysis or waxing, recognizing problems and referring clients to medical practitioners such as dermatologists, plastic surgeons, endocrinologists, podiatrists, chiropractors and physiotherapist • Achieved 2017 Award of World Luxury Spa Best Urban Escape.

  • Pre- Opening Spa Therapist

    Hyatt Capital Gate Abu Dhabi - Abu Dhabi, United Arab Emirates

    Spa & Wellness
    October 2011 - October 2014 · 3 years and 1 month

    • Training and working alongside with a team of Spa and Fitness professionals to provide Spa face and body therapies to Hyatt Pure Spa standards operating procedures. • Retailing and promoting home care products from International product houses. • Maintaining Spa treatment suites in a clean manner adhering to all health and safety and hygiene requirements. • Assisting with Inventory and Spa promotions. • Providing assistance at Spa reception desk when required and following all Global Privacy and Data Protection procedures. • Carrying out skin analysis and giving advice about skin and body care, performing facial or body massage, using a variety of treatments and electrical equipment to treat individual skin and body conditions, removing facial and body hair by electrolysis or waxing, recognizing problems and referring clients to medical practitioners such as dermatologists, plastic surgeons, endocrinologists, podiatrists, chiropractors and physiotherapist.

Education

  • Diploma in Environ Intensive Training

    International Academy of Health and Skin Care - Cape Town, South Africa

    January 2005 - December 2006

  • Diploma in Health and Skin Care Therapy Level 5

    International Academy of Health and Skincare - Cape Town, South Africa

    January 2005 - December 2006

Languages

  • English
    Native or fluent
    100%

Skills

  • Basic computer skills
  • Use opera
Following
O'Donoghue Ring Hotels
Killarney, Ireland
Other members
Nadun Ishara
Abu Dhabi, United Arab Emirates
Yahya Sarir
Dubai, United Arab Emirates
Zokirjon Qanoathanov
Abu Dhabi, United Arab Emirates
Ann-Katrin Hoersgen
Abu Dhabi, United Arab Emirates
Thin Khine
Abu Dhabi, United Arab Emirates
View 75285 members