Sirine Chouli

Sirine Chouli

Assistant to Managing Partner at Plage des rois
Lives in Byblos, Lebanon
over 6 months ago

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I am a passionate hotelier, I graduated from the Lebanese American University in June 2018.
I love to serve and help my guests feel comfortable. My aim is to create 100% guest satisfaction all the time.

Experience

  • Assistant to Managing Partner

    Plage des rois - Byblos, Lebanon

    Other
    April 2018 - Now · 9 months

    • Ensure 100 % guest satisfaction at 100 % of the time. • Materializing the vision of my guest to reality by presenting them the right offer with the right price and committing to deliver the 100 % guest satisfaction. • Monitor my expenses and ensure profit is aligned with the company goals. • Assist in developing and implementing plans and goals for the resort. • Find suppliers and close the deals to ensure the most cost – effective orders. • Perform administrative and office support and handle office daily activities. • Manages communications between upper management and employees. • Serve as the primary point of contact on behalf of the general manager. • Undertake staffing responsibilities (hiring, training, evaluating…) • Work closely with the GM to coordinate and supervise daily operation.

  • Supervisor

    Dubai World Trade Center - Dubai, United Arab Emirates

    Catering
    January 2018 - January 2018 · 1 month

    Supervisor in the Royal Wedding of HH Sheikha Maryam bint Mohammed bin Rashid Al Maktoum.

  • Customer Support Manager

    Dubai World Trade Centre - Dubai, United Arab Emirates

    Catering
    November 2017 - November 2017 · 1 month

    Customer Support Manager for Jet Aviation in Dubai AirShow 2017: o Set-up and preparation of Breakfast and Lunch. o Cater for Food & Beverages on time. o Ensure full guest satisfaction

  • F&B Intern

    Le Royal Hotel Beirut - Beirut, Lebanon

    F&B service
    June 2017 - August 2017 · 3 months

    A 3 months internship in the F&B department of a 5 stars luxury hotel: • Lobby Bar • Le Jardin Restaurant • Room Service • Banquet Sales & Operations

  • Shop Manager

    Icy Scoop - Batroun, Lebanon

    F&B service
    June 2016 - November 2016 · 6 months

    Sales person and in charge of the premium Italian ice cream shop.

  • Front Office Intern

    Jounieh Suites Hotel - Kaslik, Lebanon

    Front Office reception
    January 2016 - January 2016 · 1 month

    A 1-month internship in a 5 stars hotel: • Front office • Housekeeping • Restaurant

  • Waitress

    DipnDip - Byblos, Lebanon

    F&B service
    June 2015 - August 2015 · 3 months

    • Taking customer orders and delivering food and beverages. • Provide excellent service to ensure 100% satisfaction. • Offer menu recommendations upon requests. • Arrange table setting and maintain a tidy dining area.

Education

  • B.S in Hospitality and Tourism Management

    Lebanese American University - Hospitality and Tourism Management - Beirut, Lebanon

    September 2015 - June 2018

  • Lebanese Baccalaureate in Life Sciences

    College Des Soeurs Des Saints Coeur - Byblos, Lebanon

    October 2000 - July 2015

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Professional working
    60%
  • Spanish
    Notions
    20%

Skills

  • Dynamic And Passionate
  • Excellent guest relation
  • Eye for detail
  • Fast Learner
  • Organizing events
  • self-motivate
  • self organized
  • Smiling person
  • Strong leadership skills
  • Strong time management

Other

  • Social activities and skills

    • Microsoft Office (Full Professional Proficiency)
    • Omega, Protel, EMedia
    • President of the Hospitality Club at LAU (2017/2018)
    • Member of the Hospitality and First Responder Clubs at LAU (2016/2017)
    • Leader in Byblos Scouts since 2012

Following
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Dubai, United Arab Emirates
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Dubai, United Arab Emirates
Other members
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