Sithokozile (Cece) Maphumulo

Sithokozile (Cece) Maphumulo

Student from The International Hotel School
Lives in Westville, South Africa

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About me

I am passionate about my work as I have an undeniable love for what I do and a constant source of motivation that drives me to always do my best. As a Goal-Orientated person, I am ambitious and driven. I tend to thrive on a challenge and crave the opportunity to expand my knowledge and grow, so I am always setting goals for myself to constantly move towards achieving my next best level. I would like to think I am an organised person. I tend to take notes and use other series of tools to help myself stay on top of any deadlines. I like to keep a clean work area and create a logical filling method so this helps me find what I need. This also helps increase efficiency and helps the rest of the team to stay on track too.I am an excellent communicator. I pride myself on making sure people have the right information because it drives better results.
And lastly I am always looking for an opportunity to make a positive change in people's lives and hospitality as a whole industry motivates and enables me to do this by allowing me to interact and learn about the diverse cultures around the world whilst giving guests a warm experience.

Experience

1 year and 3 months

  • Front Office Management Trainee

    aha Avondale Boutique Hotel - Morningside, Berea, South Africa

    Management Trainee
    June 2018 - September 2018 · 4 months

    • Front Desk: • Receptionist • Telephone Etiquette/Communication • Stock Ordering • Guest Relations • Room Drops • Room Sales • Supervisory Skills • Shift Scheduling • Night Auditing • Event Organizing • Supervising and Planning Small Venue Events e.g. Baby Showers, Bridal Showers • Stock Taking in all Departments • Check in/Check Out Procedures • Room Inspections • Management Shadowing

  • Housekeeping Management Trainee

    Southern Sun Elangeni & Maharani Hotel - North Beach, Durban, South Africa

    Management Trainee
    February 2018 - May 2018 · 4 months

    • Linen Room Attendant • Counting Linen and Separating into different bags • Issue Linen to Room Attendants • Par Stock Taking • Guest Laundry / Valet • Receiving Stock • Room Drops / Turnover • Duty Manager • Room Inspections • Public Area Inspection • Room Status changes • Maintenance • Human Resources shadowing • Management Shadowing • OHSA Inspection in the whole hotel

  • Food and Beverage Management Trainee

    The Red Carnation Hotel Collection - Umhlanga, South Africa

    Management Trainee
    October 2017 - January 2018 · 4 months

    • Bartending • Stock Taking • Waitress • Wine Pairing • Hostess • Seat Planning • Bookings • Room Service Waitress • Restaurant Supervisor • Telephone Etiquette • Wine pairing • Fine Dining waitress

  • Kitchen Management Trainee

    The Raya Balmoral Hotel - South Beach, Durban, South Africa

    F&B kitchen
    May 2017 - July 2017 · 3 months

    • Hot Kitchen chef trainee • Cold Kitchen chef trainee • Pastry Kitchen chef trainee • Stock Taking • Buffet Services • Banqueting Services

Education

Currently studying

Languages

5 languages

  • Xhosa

    Native or fluent

  • Zulu

    Native or fluent

  • English

    Native or fluent

  • Afrikaans

    Limited working

  • French

    Notions

Personal information

Nationalities

  • South African

Skills

41 skills

  • Apex
  • Banqueting
  • Bartending
  • Casual Dining
  • Computer
  • Creative Writing
  • Event host
  • Event Planning & Managing
  • Excel
  • • Excellent Communication Skills.
  • F&B Kitchen
  • Fine dining
  • Food and beverage management
  • Front Office Managment
  • Guest Relations
  • Hotel Finance
  • Housekeeping
  • Housekeeping Management
  • Human Resources
  • Micros
  • Microsoft PowerPoint
  • Opera
  • Receptionist
  • Restaurant supervisor
  • Room service
  • Shift Manager
  • Shift Scheduling
  • Social Media
  • Social Media Advertising
  • Social Media Marketing
  • Social Media Trends
  • Stock takes
  • Supervisory Skills
  • Switchboard
  • Team leading
  • Teamwork
  • Telephone etiquette
  • Time Mangement
  • VIP Guests
  • Waitressing
  • Wine Pairing

Additional Information

2 informations shared

  • Testimonial

    IMG_20190514_125900.png
  • Testimonial

    IMG_20190514_125929.png
Connections
Unathi Ngewu
Student from The International Hotel School
Lehto Amunyela
Food & Beverage Host/Seater/Setter (Cultural Exchange Representative Program) at Walt Disney World
Wendy Tiwah Nkansah
Student from The International Hotel School
View 10 connections
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