Sofia Pereira

Sofia Pereira

Groups & Events Executive at Marsa Malaz Kempinski The Pearl Doha
Lives in Doha, Qatar
over 6 months ago

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Professional, creative, a team-worker and willing to learn with a can do attitude!

Experience

  • Groups & Events Executive

    Marsa Malaz Kempinski The Pearl Doha - Doha, Qatar

    Sales & Marketing
    June 2018 - Now · 7 months

    - Responding to groups and events inquires, for corporate and destination wedding clients (MICE, outside caterings and social events). - Conducting property site visits; delivering proposals for groups up to 1200 guests; generating contracts; and planning definite events (issuing Banquet Event Orders and group resumes, dealing with suppliers, liaising with responsible departments to assure flawless rooming lists, events operation and invoicing). *Sales & Marketing departmental trainer, responsible for G-Leads online platform.

  • Meetings & Special Events Executive

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    Events
    April 2017 - March 2018 · 12 months

  • Coordinator of Meetings & Special Events

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    Events
    December 2015 - July 2017 · 1 year and 8 months

    - After group contracts are handover by the Sales department, responsibilities include liaising with the meeting planners, suppliers and other departments within the hotel to ensure all the event details are looked after, preparing all documentation and coordinating activities. Management of corporate, incentive and catering groups throughout pre-event planning, event operations management while the group is in-house and post-event phases. - Use of Opera PMS and Opera Sales & Catering, generating proposals, forecast and up-selling reports, group detailed proforma invoices, supplier's purchase orders, use of BirchStreet, generating Banquet Event Orders, Group Resumes, management of team's weekly schedules, supervision and guidance of MSE Concierge team. *Marriott Certified Interviewer since July/2017 *Departmental Trainer since January/2017 *MSE Mystique, Gallup and REACT champion *Cross-trainings and Lateral Services in Sales, F&B, Rooms, Quality and Finance

  • Events Concierge

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    Events
    May 2015 - March 2016 · 11 months

    Events Concierge for in-house activities, catering groups, weddings and corporate programs. Worked closely with Meeting Planners, MSE Coordinators and hotel’s operational teams, ensuring high standards were met on all meetings, banquets and other caterer affairs.

  • HOSTESS / RESERVATIONS AGENT

    Bulgari Hotel London - London, United Kingdom

    F&B service
    February 2015 - September 2015 · 8 months

    Welcoming and seating guests at Rivea (by Alain Ducasse); Managing bookings and organizing reservations and table allocations both for the restaurant, bar and PDRs using OpenTable system.

  • HOSPITALITY & PROMOTIONAL EVENTS OPERATIONS

    LOLA Events Staffing - London, United Kingdom

    Events
    June 2014 - August 2015 · 1 year and 3 months

    Regular positions include (but are not limited to): Hotels - Hostess and Cocktail Hostess at Rosewood London Hotel (greeting and seating guests, taking orders, opening/closing bills using F&B Micros System and processing payments using a Portable Card Machine). - Hostess at Shangri-La Hotel at The Shard; Marriott Park Lane Hotel (greeting and seating guests). - MICE Hostess at Claridge’s Hotel (greeting and registering guests, managing the meetings schedule). - Events Hospitality Team at Hotel Cafe Royal; Shangri-La Hotel at The Shard; Claridge's Hotel; Hilton Hotel Metropole; Conrad St James; Marriott Hotel Grosvenor Square; Park Plaza Westminster Bridge Hotel (numerous tasks including silver and plated service, wine waiting and canapé receptions). - Cloakroom Attendant at Marriott Hotel Grosvenor Square; St Pancras Renaissance Hotel; Conrad St James. Event Venues - Hostess at Al Rayan Bank; Taylor Wessing (greeting guests upon arrival, cloakroom management). - MICE Hostess at Spitfire House (re

  • MARKETING COORDINATOR INTERN

    Contraband International Ltd - London, United Kingdom

    Sales & Marketing
    February 2014 - September 2014 · 8 months

    Office assistance (e.g. answering phones, greeting artistes) and occasional personal assistance to the MD Archie Archer; Digital Content Management/SEO; Blog Copywriting; Social Media.

  • ENTERTAINER AND ACTIVITIES COORDINATOR

    Kidzania Lisboa - Lisbon, Portugal

    Guest Relations
    July 2013 - March 2014 · 9 months

    Management of groups and activities by the “Company of Arts”.

  • EVENTS & ENTERTAINMENT INTERN

    Porto Bay Hotels & Resorts - Funchal, Portugal

    Events
    March 2013 - September 2013 · 8 months

    Coordination of various activities; assistance on regular events (production, logistics, invitations and guest relations); development and delivery of all promotional materials.

  • HEALTH CLUB TRAINEE

    Penha Longa Hotel SPA & Golf Resort - Sintra, Portugal

    Spa & Wellness
    September 2012 - March 2013 · 7 months

    Management of all Health Club facilities; reception/hostess duties; processing payments and receipts using Micros System; opening and closing of all amenities.

  • GUEST RECOGNITION TRAINEE

    Penha Longa Hotel SPA & Golf Resort - Sintra, Portugal

    Guest Relations
    June 2012 - December 2012 · 7 months

    Dealing with all VIP and returning guests; relationship management including follow ups on reservations and stays; handing out welcome letters and amenities; VIP hotel show-rounds.

  • HOSTESS & USHER

    Companhia do Chapitô - Lisbon, Portugal

    Public Relations
    August 2006 - December 2008 · 2 years and 5 months

    Front of house; welcoming and ushering the audience of various theatre and circus shows.

Education

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Full professional
    80%

Skills

  • Available to travel
  • Catering
  • Corporate Events
  • Creativity
  • Department Trainer
  • Events
  • Events Planning
  • Hardworking
  • Highly dedicated
  • Hospitality
  • Learning and Development
  • Like travelling
  • Multicultural experience
  • Opera Sales & Catering
  • Problem resolving
  • Special events
  • Stong team work
  • Upselling skills
  • Very organized
Connections
Maria Eugenia Martinez
HR Consultant at Freelance
Marga Viciana Montes
Student from ESDEN Business School
Rute Matias Silva
Receptionist at Occidental Hotels & Resorts
View 40 connections
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