Sofia Malokaj

Sofia Malokaj

Front office/Club Receptionist at Soho House
Lives in Amsterdam, Netherlands

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About me

I started working as a receptionist when I was only 16, and it was love at first check-in.
This opportunity to create unique memories for each and every guest by demonstrating genuine interest and kindness made me realize hospitality industry is the road I want to take.
Now, after 8 years I am even more curious to explore new ways of delivering an unforgettable customer experience.
Plus, it's what makes me smile more every day. :)

Experience

5 years and 4 months

  • Front office/Club Receptionist

    Soho House - Amsterdam, Netherlands

    Front Office reception
    March 2019 - Now · 11 months

  • barista/waiter

    café bar Balans - Umag, Croatia

    F&B other
    October 2018 - February 2019 · 5 months

  • Front Desk Supervisor

    Hotel Delaville - Lido di Jesolo, Italy

    Front Office reception
    April 2018 - October 2018 · 7 months

  • Internship

    Hotel Moresco Venice - Venice, Italy

    Front Office reception
    March 2018 - June 2018 · 5 months

  • front/back office receptionist

    Hotel Delaville - Lido di Jesolo, Italy

    Front Office reception
    June 2015 - September 2017 · 2 years and 4 months

  • front office receptionist

    Camping Park Umag, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2013 - September 2013 · 4 months

  • front office receptionist

    Camping Park Umag, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2012 - September 2012 · 4 months

  • front office receptionist

    Camping Finida, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2011 - August 2011 · 3 months

  • front office assistant receptionist

    Camping Finida, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2010 - August 2010 · 3 months

Education

Languages

4 languages

  • Croatian

    Native or fluent

  • Italian

    Native or fluent

  • English

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • Croatian

Skills

6 skills

  • Autonomous
  • Customer oriented
  • Easy adaptable
  • Empathy
  • Fast learning
  • self organized
Following
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