Sofija Malokaj

Sofija Malokaj

front/back office receptionist at Hotel Delaville
Lives in Jesolo, Italy
over 6 months ago

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Front desk receptionist. Passionate about creating an outstanding customer experience. Just finished a Hospitality Management specialization course. Eager to work in customer relationship department.
I easily relate to people and learn quickly how to satisfy the guests' needs.
I work best in an environment with strong employee engagement.
I possess strong communication skills and am a fast learner.

Experience

  • front/back office receptionist

    Hotel Delaville - Lido di Jesolo, Italy

    Front Office reception
    June 2015 - Now · 3 years and 6 months

  • Internship

    Hotel Moresco Venice - Venice, Italy

    Front Office reception
    March 2018 - June 2018 · 5 months

  • front office receptionist

    Camping Park Umag, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2013 - September 2013 · 4 months

  • front office receptionist

    Camping Park Umag, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2012 - September 2012 · 4 months

  • front office receptionist

    Camping Finida, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2011 - August 2011 · 3 months

  • front office assistant receptionist

    Camping Finida, Istraturist d.d. - Umag, Croatia

    Front Office reception
    June 2010 - August 2010 · 3 months

Education

Languages

  • Croatian
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Professional working
    60%
  • Russian
    Limited working
    40%
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