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My name is Sophia Safarkhanloo, and is 33 years old. I have good experience in tourism industry, receptionist, and customer relationship. And would like to apply for the services as a receptionist.
I feel like a positive, flexible and service oriented person
I am a social and outgoing girl and always want to spread joy and energy around me.
To me, it is incredibly important to always maintain high customer focus in my work and have a happy and humble attitude towards customers and employees. I have a strong sense of service and would fit in this profession because I like to meet people. And will be happy to be part of a service where I can be in direct contact with customers and help them.
During the past 10 years, I have worked in various parts of the tourism industry, including front office, guest relationship, travel guide, travel planner, team leader, management role. My main competency lies in the tourism industry, but I think my early work has given me good basics and knowledge to handle customers.
Birka Hotel - Stockholm, SwedenFront Office receptionJune 2017 - Now
International Affairs Expert
Sahel E Aftab - Tehran, IranSales & MarketingMarch 2015 - January 2016
Sahel E Afatb - Tehran, IranSales & MarketingJanuary 2015 - October 2016
Calista luxury Resort - Antalya, TurkeyAsset ManagementFebruary 2014 - October 2014
Guest Relation Officer
Adam & Eve Hotels - Antalya, TurkeyAsset ManagementOctober 2013 - March 2014
Tour Guide and Tour Planning Management
Nektar travel - Ankara, TurkeySales & MarketingMarch 2013 - October 2013
Universidade do Algarve - Hospitality and Tourism Management - Faro, PortugalOctober 2014 - October 2016
MBA in Tourism management, Bahar Institute of Tehran (in partnership and alliance with Algarve University of Portugal),
Payam Nor - Tehran, IranAugust 2005 - June 2008
- Able to deal with stress
- Able to work in group
- Duty manager
- Excellent social skills
- Flexible and patient
- Good relation
- Guest relation
- International background
- Lead groups
- Managing a team
- New ideas
- - Smart and hard worker
- Stress tolerance
- Support team
- Work individually
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