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I am motivated, hardworking and tend to provide excellence in service in order to exceed guests expectations. I enjoy meeting people from different cultures and languages and I am looking to progress in my career in the hospitality industry counting on my efficiency and people skills to help me in my objective to be a good leader in this sector.
Junior Career Consultant & HR Trainee
HRC International - EuropeOtherJuly 2014 - Now
-Recruitment of Hospitality young talents -Interviewing and coaching -Maintaining and building relationships with the leading hotel schools around the world -E-recruitment and social media -Communication with different HRC offices and partners worldwide -Organizing and leading school trips and recruitment trips to promote HRC in different European locations -Organizing and leading career fairs in different European locations -Maintaining and increasing the network of HRC alumni
WedgeView Country House & Spa ***** - EuropeOtherMarch 2013 - August 2013
Management Training in different departments: -Assistant Front Office and General Manager -In charge of reservation via email, phone (guests and travel agents) -Organizing and leading different events and seminars -In charge of Guest Relations -Coordination and training new staff trainees -Housekeeping supervisor -F&B supervisor
Trainee in F&B and Banqueting
Grand Hotel Bellevue Gstaad *****, Leading Hotels of the World - EuropeOtherDecember 2011 - March 2012
Introduction to the Food & Beverage department : -Service and mise en place in Room Service and at the Michelin star Restaurant -Assisting in the organization of different events, banquets and seminars -Informing guests and providing high quality service -Translating Menus After this internship, I was employed by the same company for the summer season in the F&B department.
Hotel Mercure ****, Accor Group - EuropeOtherSeptember 2011 - June 2014
Vatel practical applications in different departments: -1st Year : Basics Operational - Service (Bar, Restaurant, Banquet), Front Office, Kitchen, Housekeeping -2nd Year : Managing First Year Students - Service (Bar, Restaurant, Banquet), Front Office, Kitchen, Housekeeping -3rd Year : Managing First and Second Year Students - Service (Bar, Restaurant, Banquet), Front Office, Kitchen, Housekeeping, Sales & Marketing, Public Relations & Communication, Events.
Vatel Switzerland Hotel & Tourism Business School - Martigny, SwitzerlandSeptember 2011 - Now
FrenchNative or fluent100%