Soraya Esmail

Soraya Esmail

Restaurant Manager at Genève-plage
Lives in Geneva, Switzerland

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About me

8 years of experience in hospitality and restaurant management within a team environment where organization of time and handling of stress with a positive spirit was emphasized.

Experience

8 years and 5 months

  • Restaurant Manager

    Genève-plage - Geneva, Switzerland

    F&B other
    April 2019 - September 2019 · 6 months

    Responsible for the 60-seat restaurant and self-service during the 2019 summer season. Catering organization for private events of up to 600 people. Supervise the activities of the teams, control the application of the rules of hygiene, safety and quality procedures. Inventory and order management. Customer relationship development and claims management.

  • Receptionist

    Fassbind Hotels - Geneva, Switzerland

    Front Office reception
    May 2018 - January 2019 · 9 months

    Receptionist for a chain of three family hotels with ratings of 3 and 4 stars where versatility in all receptionrelated matters was required. My responsibilities involved contact with customers, bookings for groups and individuals, cancellations, customer complaints, check-in/checkout and payment etc.

  • Food and Beverage Intern

    French Corner - Johannesburg, South Africa

    Catering
    October 2017 - March 2018 · 6 months

    General trainee at a recognized caterer in Johannesburg. responsible for the organization of material for various caterers, support for the preparation of dishes, creation of new proposals, development of recipes and data sheets for pastry and management of the store as well as organization of specific orders.

  • Assistant Housekeeper

    Enzler H-PRO - Geneva, Switzerland

    Housekeeping
    October 2016 - April 2017 · 7 months

    Outsourcing company work for a 4 star establishment with 205 rooms and 36 studios. Inspection of rooms and public areas. Team spirit and interpersonal skills were of high value.

  • Chef assistant

    Ecole Hôtelière de Genève - Geneva, Switzerland

    F&B kitchen
    July 2014 - September 2015 · 1 year and 3 months

    Chef’s assistant for 1 year. Planning, creation of new menus, organisation of the day, and adherence of hygiene processes.

  • Pastry Apprentice

    Ecole Hôtelière de Genève - Geneva, Switzerland

    F&B kitchen
    August 2012 - July 2014 · 2 years

    Store flow and stocks with the head pastry chef, creation and sorting of receipts, implementation of new initiatives. Creativity and innovativeness was required at all stages.

  • Assisted several caterers during my carrer

    Plaisir des Saveurs pour Paléo (Ancien « EHG traiteur ») - Geneva, Switzerland

    Catering
    August 2012 - October 2013 · 1 year and 3 months

    Organization of equipment, preparation of meals and customer satisfaction. During the 10 day Paléo Festival Nyon I was the manager of a team for a VIP room whilst also handling the production of pastry for the festival.

  • Kitchen Apprentice

    Starling Hotel & Conference Center Genève - Geneva, Switzerland

    F&B kitchen
    August 2009 - June 2012 · 2 years and 11 months

    Participation in banquets with 2'000 customers where versatility within the various restaurants was important.

Education

  • Advanced Federal Diploma of Higher Education in Hospitality Management

    Ecole Hôtelière de Genève - Geneva, Switzerland

    September 2015 - October 2017

    Diploma ES in Hospitality Management. Divided into 18 months of theory and 6 months practical experience.

  • Certificate Federal of Capacity of patisserie

    CFP-SHR - Geneva, Switzerland

    July 2012 - June 2014

    Restaurant Vieux Bois SA, Geneva, CH Store flow and stocks with the head pastry chef, creation and sorting of receipts, implementation of new initiatives. Creativity and innovativeness was required at all stages.

  • Certificate Federal of Capacity in cooking

    CFP-SHR - Geneva, Switzerland

    August 2009 - June 2012

    Starling Hotel and Conference Center, Geneva, CH Participation in banquets with 2'000 customers where versatility within the various restaurants was important.

Languages

2 languages

  • English

    Native or fluent

  • French

    Native or fluent

Personal information

Nationalities

  • Swiss

Date of birth

January 10th 1994

Skills

2 skills

  • Badminton
  • Judo

Additional Information

3 informations shared

  • Oenology competition for Geneva wines

  • Competition for young confectioners of patisserie

  • Competition of decoration cakes

Connections
Raji Aljesry
Corporate Sales Manager at Four Seasons Hotels and Resorts
Calvin Susanto
F&B Management Trainee chez The Doyle Collection
Paolo De Luca
Food Engineer, F&B Manager, F&B Consultant at De Luca Food Solutions
View 42 connections
Following
HRC International
Atlanta, GA, United States
Hôtel Longemalle
Geneva, Switzerland
Other members
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Geneva, Switzerland
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View 191316 members