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About me
Seasoned professional with over 13 +years experience in hospitality industry. Work
with exclusive hotels all F&B outlets like restaurant, lounge bar, room service,
conference centers in planning, marketing, cost analysis, staffing, training, and
quality management. Ability to handle catering/banquet functions for up to 2000
people, and implement team building and interpersonal relations skills with
employees. Contribute methods to increase revenue and reduce costs.
Strengths include:
Attention to detail | Business acumen | Communication and customer handling skills|
Employee motivation/retention | Creating dynamic environment
Experience
11 years and 11 months
-
F&B Outlet Manager
St.George Hotel - Dubai, United Arab Emirates
F&B ManagementDecember 2019 - Now · 4 years and 4 months• Report to General Manager absence of F&B Manager. • Oversee the daily operations of outlet for efficient operations. • Plan and assign daily workloads to outlet associates. • Develop and enforce established policies and procedures. • Establish operational strategies to meet quality and customer service standards. • Develop marketing strategies to improve sales and profitability. • Maintain the outlet facility clean and safe. • Obtain customer feedbacks and recommend necessary outlet operational changes. • Interview and hire associates for outlet operations. • Schedule orientations and job trainings to outlet associates. • Organize regular meetings to discuss about issues and updates. • Analyze and resolve problems in a timely and accurate manner. • Organize special events and entertainments to attract more customers. • Address customer queries courteously and ensure customer satisfaction. • Develop cost-effective operational plan to achieve outlet goals. • Assist in cash handling activities and develop expense and revenue reports.
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Restaurant Manager ,Regal plaza Hotel.UAE
Regal Plaza Hotel - Dubai, United Arab Emirates
F&B ManagementJuly 2017 - Now · 6 years and 9 monthsCoordinate daily Front of the House and Back of the House restaurant operations Oversee the daily operations of outlet for efficient operations. Plan and assign daily workloads to outlet associates. Develop and enforce established policies and procedures. Establish operational strategies to meet quality and customer service standards. Develop marketing strategies to improve sales and profitability. Maintain the outlet facility clean and safe. Obtain customer feedback's and recommend necessary outlet operational changes. Interview and hire associates for outlet operations. Schedule orientations and job training's to outlet associates. Organize regular meetings to discuss about issues and updates. Analyze and resolve problems in a timely and accurate manner. Organize special events and entertainments to attract more customers. Address customer queries courteously and ensure customer satisfaction. Develop cost-effective operational plan to achieve outlet goals. Assist in cash handling activities and develop expense and revenue reports
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Restaurant Manager
Ramee Grand Hotel - Pune, India
F&B ManagementFebruary 2012 - March 2017 · 5 years and 2 months
Education
-
Diploma
Metro school of Hotel Management - Kolkata, India
March 2003 - July 2005
Languages
3 languages
-
English
Native or fluent
-
Hindi
Native or fluent
-
Bengali
Native or fluent
Personal information
Nationalities
-
Indian
Work Permits
-
United Arab Emirates
Date of birth
April 04th 1984
Driving License
Yes
Skills
9 skills
- Innovation
- Leadership
- Positive attitude
- Pre opening
- sale forcasting
- Self Motivated
- Staff motivation
- Staff-training
- Team Management
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