Souvik Mukherjee

Souvik Mukherjee

Food and Beverage Supervisor at AccorHotels
Lives in Issy-les-Moulineaux, France
over 6 months ago

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Experience

  • Food and Beverage Supervisor

    AccorHotels - Hyderabad, India

    F&B service
    July 2014 - Now

    • Making sure all guest orders are properly delivered. • Discussing about the monthly budgets, sales targets, and guest feedbacks and distributing the daily tasks to the servers. • Taking daily briefings with the servers and planning the daily work operations. • Coordinating with the out-let manager about the daily and monthly stocks of room service. • Training the servers about food hygiene and service standards of the hotel. • Making daily revenue and sales reports of room service. • Taking care of guest issues in room service and making guest logs. • Planning the service of all VIP amenities and delivering in the respective rooms on time. • Doing monthly inventory of all the operational supplies and also the cutleries, crockery’s. Making the monthly breakage report. • Managing all the food and beverage outlets at night as night supervisor and also handling any guest issues and resolving them, since I was the only supervisor for food and beverage service at night. • Signing all the hospitality

Education

  • BA

    Edinburgh Napier University - Tourism - Edinburgh, United Kingdom

    July 2008 - September 2011

  • BA

    International Institute of Hotel Management - Kolkata, India

    July 2008 - September 2011

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Full professional
    80%

Other

  • Other skills

    Other skills

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