Srakeshraj Kp

Srakeshraj Kp

Team Leader at Bhadra International India pvt Ltd
Lives in Dubai, United Arab Emirates
over 6 months ago

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As an experienced Customer Service Agent, the posting for airline and airport as well hospitality jobs with Customer Service piqued my interest. When reviewing the job requirements and your website, I was excited to see that my qualifications and personal traits align with your needs and mission.I bring a set of talents that I believe will be valuable to Customer Service. In my Customer Service Agent role, I honed my abilities in passenger handling and leadership, providing a solid foundation for the airline and airport as well hospitality jobs position. My customer service, people-centric nature, and eagerness to please have afforded me excellent decision-making skills.I am excited to contribute my strengths and proficiency in leadership toward your team efforts. As an extroverted and personable communicator with a proven track record in customer service, my focus on building strong professional relationships has been a valuable asset throughout my career.
           The key strengths that I possess for success in this position includes, but are not limited to, the following:
* Provide exceptional contributions to       customer service for all customers.
* Strive for continued excellence.
* Strong communication skills.
* I am a self-starter.
* Eager A to learn new things.
* You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom your customers will rely. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met.

Experience

  • Team Leader

    Bhadra International India pvt Ltd - Kozhikode, India

    Customer Service
    June 2016 - September 2018 · 2 years and 4 months

Education

  • Bsc.Tourism and Hospitality management

    Madurai Kamaraj University - Madurai, India

    April 2013 - May 2015

    I have done my graduation in Bsc.Tourism and Hospitality management in Annai Fathima Collage of arts and science under Madurai kamaraj university with the aggregation of 80%

Languages

  • Malayalam
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Tamil
    Full professional
    80%
  • Hindi
    Limited working
    40%

Skills

  • Documentation
  • Good customer service
  • Handling guest
  • Passion for customer care
  • Staff supervision
  • team managment
  • VIP handeling
Connections
Rahin Mon
Housekeeping Attendant at Savera Hotel
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