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8 years of Working Experience in Indian Hospitality Sector . Currently working as Front Office Manager at Greenwoods Resort -Thekkady. Extensive experience in managing,planning and supervising entire Front Office operations. Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the department. Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment.
Specialties: Managing Front Office Operations ,Guest relation, Management, Team Building & Management, Planning, Training, Budgeting, Hotel Operations.
Front Office Manager
Greenwoods Resort- Thekkady - Kumily, IndiaOtherMarch 2016 - Now · 2 years and 11 months
MBA in International Hospitality Management
Munnar Catering Collecge- Kerala - Munnar, IndiaJune 2011 - March 2013
Bachelor of Tourism Management
Holicross Collage of Management & Technology- Kerala - Vandanmedu, IndiaJune 2006 - March 2009
EnglishNative or fluent100%
MalayalamNative or fluent100%
- Front Desk
- Front Office
- Front Office Concierge
- Front Office Management
- Front Office Operations
- Front Office reception/R
- Front Office supervisory
- Hotel Operations
- Housekeeping Services
- Receptionist experience