Srinivasan Nair

Srinivasan Nair

General Manager at Staywell Holdings (Park Regis, Goa)
Lives in Cardiff, United Kingdom

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About me

Experienced, results-driven professional with over 19 years of comprehensive experience in the industry. Skilled in leadership. Competent development skills, along with an outgoing, dynamic and sales focused approach to business growth. An expedient method
for problem solving and a collaborative team-building management model. Exceptional relationship with clients, peers and the management team. A dedicated professional with the drive and skill set to excel in a hotel management role.
Winner of Best General Manager Award of Bangladesh 2019 CMO Global.

Experience

21 years and 9 months

  • Senior Operations Manager

    Llechwen Hall Hotel - Cardiff, United Kingdom

    Administration
    August 2023 - Now · 8 months

    Llechwen Hall Hotel is a hidden gem in the heart of the Cynon Valley. Set on a stunning hilltop location surrounded by magnificent views of the Welsh countryside, Llechwen Hall is the ideal country house hotel location for a wedding. It has 44 rooms and is set on a stunning hilltop.  Lead the management team and heads of departments.  Liaise with departmental managers regularly.  Consistently motivate and engage staff to deliver excellence in service.  Support the profitability and cost management of the hotel, manage payroll and wage budgets within budgetary constraints.  Perform duty managers duties  Ensure full adherence to Hygiene and Safety.  Handle complaints and guest queries that arise in a professional and efficient manner. Furthermore, ensure thorough and complete follow up.  Correspond with guests in a professional manner via telephone and email.  Maintain and control distribution of all quality related documents.  Ensure daily fire walks are completed and any hazards  Coordinate the training development of all staff in line with Hotel policy. Follow disciplinary procedures on staff where required  Encourage up selling throughout the organization.  Assist the General Manager in supporting and coaching the management team and deputize the GM in his absence

  • General Manager

    Staywell Holdings (Park Regis, Goa) - Goa Velha, India

    Administration
    January 2023 - Now · 1 year and 3 months

    (5* Deluxe Hotel, 115 Rooms, 3 Outlets, Banquets, Spa, Recreation Club) The Park Regis Goa is a resort-style hotel with 114 well-appointed rooms and suites. and is situated close to Goa's famous Baga area. The rooms of Park Regis Goa are the largest in the city, measuring between 420 and 1200 square feet. I am in charge of overseeing all aspects of hotel operations, including: Front Office, Reservations, Sales, Housekeeping, Engineering, Food & Beverage Service, Food & Beverage Production, Finance, Purchase, Human Resources, and Security. I am also in charge of managing the Hotel Executive team and overall hotel targets to deliver a top-notch guest experience. In my role I oversee the hotel's continued profitability, making sure that goals for revenue and customer satisfaction are met and exceeded. As well, I exercise strong leadership qualities with the hotel staff. I lead in all important aspects of the hotel estate, including major construction projects, client relations, and renovation. In all facets of business planning I take the lead and adhere to and beyond the Stay Well Brand Service Standards. I assure cost management and efficient sourcing and delivery of revenue possibilities and am accountable for completing the budget.

  • Financial Advisor

    Quadrate Financial Advisors Pvt Ltd, Mumbai, India - Mumbai, India

    Management
    April 2022 - December 2022 · 9 months

    Quadrate Financial Advisors is committed to meeting financial needs, anticipating developments, identifying opportunities, and offering innovative solutions to help achieve a client’s success. As it is our family business i am supporting my family to run this business successfully. I am preparing or interpreting financial document summaries, investment performance reports and income projections for clients. I manage and regularly update clients' portfolios, while building and maintaining our client base.

  • General Manager

    Hotel Sarina Dhaka - Dhaka, Bangladesh

    Administration
    December 2018 - April 2022 · 3 years and 5 months

    5* Hotel, 201 Rooms, 6 Outlets, Banquets, Recreation Club Achievements – Hotel Sarina, Dhaka - Promoted from Operations Manager to GM within 09 months. - Best CSR Programme SATA Award 2020. - TripAdvisor Traveler’s Choice Award 2020 & 2021. Ranking brought from 39th to 3rd ranking and this position was maintained. - Best General Manager’s Award of Bangladesh - CMO Global winner 2019. - Enlisted Hotel Sarina with UN, JICA, British Council & China Embassy - Implemented new innovative ideas in F&B and ensured guests experienced fresh, exciting and innovative services. Never hesitated to implement new ideas and strived to be a market leader. Boosted a 150% growth in revenue in 2019 and instrumental in reaching revenue of 2019 GOP to 40%. Achieved USD7.3 million annual revenue in 2019. Created a GOP of 20-25% during the Covid Pandemic. Created and implemented 4 major CSR programmes, leading to 2020 SATA Silver Medal Award for Best CSR Hotel and Charity Trust recognition awards. Developed and implemented 3 successful food festivals with buy-in from embassies. Responsible for leadership and strategic planning models which led to TripAdvisor Travelers’ Choice Award 2020 and 2021, and Booking.com number 1 Dhaka position. Oversaw major hotel renovation and on target for budget and time-frame. • Overseeing full management and operations of the hotel. Daily briefings and strategic planning with the management team. Compliance maintenance and expeditious troubleshooting. • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget. • Making sure all targets are met and exceeded in a cost saving manner. • Hotel renovation work managed efficiently and cost effectively, and Implementation of eco-friendly systems. • Key collaborative decision making with MD, streamlined training, meeting deadlines, strategic marketing. • Preparing a monthly financial report for the hotel owners and relevant stake holders. • Coordinating with HODs for the execution of all activities and functions and acting as a final decision maker in the hiring of key staff members.

  • Director of Food and Beverage

    Aloft Dhahran - Dhahran, Saudi Arabia

    F&B Management
    July 2016 - November 2018 · 2 years and 5 months

    5* Hotel, 262 Rooms, 4 Outlets and Banquets - Key team leader who oversaw successful hotel opening and achieved all targets within fist year. GOP achieved. - Directed the Food & Beverage department, restaurants, bars, kitchen and banquets. - Conducted daily F&B tasks: implemented effective operations, enforced company standards, maintained food costs, improved and maintained sales and profitability. - GSS maintained as per the brand standard. - Responsible for staff engagement score inline. - Implemented and maintained HACCP standards and managed complaints. - Maintained all online system of the Marriott standard: GFS, Revenue Plan, Diligence. - Collaborated with and reported to GM

  • Operation Manager

    Spring valley resort - Una, India

    Room Division Management
    January 2016 - June 2016 · 6 months

  • F&B Manager

    Arabian Courtyard Hotel & Spa - Dubai, United Arab Emirates

    F&B Management
    November 2014 - November 2015 · 1 year and 1 month

  • Asst. F&B Manager

    Aloft Abu Dhabi - Abu Dhabi, United Arab Emirates

    F&B Management
    April 2010 - November 2014 · 4 years and 8 months

  • Area Banquet Manager

    Golden Tulip Suites - Dubai, United Arab Emirates

    Event
    April 2008 - March 2010 · 2 years

  • Banquet In Charge

    Jebel Ali Golf Resort & Spa - Dubai, United Arab Emirates

    F&B Management
    October 2005 - April 2008 · 2 years and 7 months

    - Received Award - Contribution to the outstanding success of the ‘Annual Gala Dinner & Awards Ceremony’, Jebel Ali International Hotels, December 2005. - Received Award - Organized the largest outside sit down dinner for 650 persons for Mashreq Bank, Oasis Beach Hotel - record amount of revenue 2007. - Liaised with clients on banquet requirements. - Consulted with suppliers, obtained quotations and raised purchase requests. - Organised staff and hotel resources for banquet events. - Reported to F&B Office Manager. - Promoted as Banquet Coordinator: - Sep ‘06 – July ’07.

  • Banquet Coordinator

    The Club Mumbai - Mumbai, India

    F&B Management
    December 2003 - September 2005 · 1 year and 10 months

  • Waiter

    The Taj Retreat - Kochi, India

    F&B service
    July 2002 - November 2003 · 1 year and 5 months

Education

  • MBA

    Bhartiyar Univeristy - Chennai, India

    April 2014 - August 2017

    MBA in Hotel Management

  • Diploma

    Hotelschool The Hague [ HSD ] - The Hague, Netherlands

    August 2013 - February 2014

    F&B Management: From Hotelschool, The Hague Consultancy & Training, Amsterdam, February, 2014.

  • Diploma

    AMS - Kochi, India

    April 2001 - April 2002

    Diploma in Hotelier & Catering Technology, AMS, Kerala, India

  • Diploma

    LCC - Kochi, India

    August 1998 - February 2001

    Diploma in Computer Science

  • B.com

    Mahatma Gandhi University - Kottayam, India

    April 1998 - March 2001

    Graduated in commerce (Accounting & Business management)

Languages

6 languages

  • English

    Native or fluent

  • Hindi

    Native or fluent

  • Tamil

    Native or fluent

  • Malayalam

    Native or fluent

  • Gujarati

    Full professional

  • German

    Limited working

Personal information

Nationalities

  • Indian

Skills

21 skills

  • Adaptive
  • Analytical
  • Business analysis
  • client relations
  • Commitment to Client Service
  • communication and interpersonal skills
  • Creative
  • Critical Thinker
  • Decisive
  • Financial Management and Planning
  • Flexible
  • Goal oriented
  • inspirational
  • Marketing Strategies
  • Operational Expert
  • Service Delivery
  • Staff training and development
  • Team Building
  • Team Leadership
  • Time management
  • Visionary
Following
HMI Hotel Group
HMI Hotel Group
Tokyo, Japan
Wyndham Hotels & Resorts
Wyndham Hotels & Resorts
Parsippany-Troy Hills, NJ, United States
Rosewood Hotel Group
Other members
Daniel Peters
London, United Kingdom
Ashik Muhammed
London, United Kingdom
Stephanie Pusca
Amsterdam, Netherlands
Shannon O'Brien
Barcelona, Spain
Zoe Bruwer
Amsterdam, Netherlands
View more
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