Stefano Würmli

Stefano Würmli

Help-Handling Agent at Lugano Airport SA
Lives in Lugano, Switzerland
over 6 months ago

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I am a graduate of the State Tourism and Hotel Management School in Bellinzona, Switzerland.

Experience

  • Help-Handling Agent

    Lugano Airport SA - Lugano, Switzerland

    Other
    August 2018 - Now · 5 months

    Excellent customer service and communication skills with the ability to deal with VIP clients, ability to adapt to a very flexible work schedule, provides flights briefings to crew members and coordinates ramp services such as fuel, catering, cleaning, water, GPU, passenger step, push-back and de-icing.

  • Traineeship as an office employee

    Ente Turistico Regionale del Moesano - Mesocco, Switzerland

    Administration & General
    April 2017 - August 2017 · 5 months

  • Traineeship as an office employee

    Irish College of English - Malahide, Ireland

    Back Office
    August 2016 - December 2016 · 5 months

    Main Duties: - General administration - Answering calls and relazing messages - Testing students - Preparing welcome pack for students - Leading group of students - Other task as required

  • Traineeship as an office employee

    Funicolare Monte San Salvatore - Paradiso, Switzerland

    Back Office
    January 2014 - June 2015 · 1 year and 6 months

    management, telephone exchange, reception clients, sending offers, invoicing, management different correspondence, registration documents, suited the ticket office 2 days per week when the funicular is in function

Languages

  • Italian
    Native or fluent
    100%
  • Portuguese
    Native or fluent
    100%
  • English
    Professional working
    60%
  • German
    Limited working
    40%

Skills

  • Fidelio
  • Galileo
  • MS Office
Connections
GIANCARLO PASTORE
FORMATORE SCRITTORE GIORNALISTA at CIPAS TM STRESA
Following
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Daniele Giovannacci
Bellinzona, Switzerland
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