Stella Termentzoglou

Stella Termentzoglou

Student from Hellenic Open University
Lives in Greece
over 6 months ago

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Experienced Receptionist with a demonstrated history of working in the hospitality industry. Skilled in Receptionist Duties, Event Planning, Microsoft Excel, Customer Service, and Microsoft Word. Strong administrative professional with a Master of Business Administration - MBA focused in Tourism Business Administration from Elliniko Anoikto Panepistimio.


  • Villa Manager

    Katikies Luxury Boutique Resorts - Oia, Greece

    May 2018 - November 2018 · 7 months

    - Customer service and welcoming (check in - check out), room checking, rooming, customers' bill management - Concierge services - Use of HART (HotelBrain Hotel Management System)

  • Front Office Agent

    Esperas - Oia, Greece

    Front Office reception
    April 2017 - October 2017 · 7 months

    - Customer service and welcoming (check in - check out), room checking, customers' bill management - Promotion of concierge services - Use of Medallion (Hotel Management System)

  • Front Desk Agent

    Whitedeck - Imerovigli, Greece

    Front Office concierge
    April 2016 - October 2016 · 7 months

    - Responsible for check in - check out, customers' bill management - Telephone centre and email management - In charge of the hotel suppliers' orders - Concierge services

  • Receptionist

    Ocean Beach Hotel - Thasos, Greece

    Front Office reception
    May 2014 - October 2015 · 1 year and 6 months

    - Responsible for check in - check out, customer's bill management - Telephone center and email management -Bar/pool services


  • Master of Business Administration - MBA Tourism Business Administration

    Hellenic Open University - Patras, Greece

    October 2017 - Now

  • Accounting

    Technological Educational Institude of Eastern Macedonia and Thrace, Kavala - Kavala, Greece

    September 2007 - June 2013


  • English
    Native or fluent
  • Greek
    Native or fluent
  • German
    Professional working


  • Microsoft ofice
  • Subtitle
Hotel Arts Barcelona
Barcelona, Spain
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