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*University of Surrey final year student.
*Studying International Hospitality Management BSc (Hons)
*Highly-motivated, keen to learn, open-minded and friendly.
*Have study experience within 3 different cultural environments, and willing to explore more.
*Scholar in both IB programme and university study.
*Been enrolled in STARS (Surrey's Top Achievers Recognised and Supported) programme for academic achievement.
International hotel Shijiazhuang - Shijiazhuang, ChinaF&B otherJuly 2015 - August 2015
The restaurant was the buffet restaurant of a 4 star hotel in my hometown. The job's responsibilities included greeting, managing customer flow, and answering any questions about the restaurant. >>>Further developed areas: communication skills (both with colleagues and customers), team-working skills, initiative spirit and motivation.
Campus tour ambassador
University of Surrey - Guildford, United KingdomOtherMarch 2015 - March 2015
Being trained on the campus tour in advance and welcoming visitors on the visiting day. >>>Further developed areas: fast-learning skills and communication skills.
Calling campaign for university
University of Surrey - Guildford, United KingdomCustomer ServiceFebruary 2015 - May 2015
Calling specific applicants for tracking their course applications and responding any questions that they were curious about. >>>Further developed areas: communication skills, time management and attitude of working.
Shop assistant at train station coffee shop
Coffee Xpress - Guildford, United KingdomF&B serviceNovember 2014 - March 2015
The job was a shift work operated by single staff at a coffee shop inside the platform of Guildford train station. The responsibilities of the job included greeting and servicing customers, receiving money, making coffee and hot snacks, controlling product stocks and expiration date, cleaning of the shop, etc. >>>Further developed areas: customer serving skills, learning ability, self-management, time management, punctuality and operational skills.
Lakeside Restaurant - Guildford, United KingdomF&B serviceSeptember 2014 - May 2015
Part of course studies. Been trained about the skills needed in the restaurant, the bar and the kitchen. Serving customers on a weekly basis.
International Hospitality Management BSc (Hons)
University of Surrey, School of Hospitality and Tourism Management - England, United KingdomAugust 2014 - Now
Have been awarded the Chancellor's Scholarship from the beginning of the university study, and being enrolled in STARS (Surrey's Top Achievers Recognised and Supported) programme for achieving a grade of >68%.
The International Baccalaureate Diploma Programme
Chinese International School (CNIS) - SingaporeSeptember 2011 - June 2014
Been awarded full scholarship throughout the 3 year study.
Hebei International School - Shijiazhuang, ChinaSeptember 2008 - July 2011
Finished 3-year study at an international school in my hometown, and participated in the recruitment examinations of Chinese International School which was an IB school based in Singapore, and have been awarded full scholarship for the further study.
ChineseNative or fluent100%
IT and Computer skills:
IT and Computer skills: