Stephen George

Assistant Food and Beverage Manager at Al Raha Beach Hotel
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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Experience

  • Assistant Food and Beverage Manager

    Al Raha Beach Hotel - Abu Dhabi, United Arab Emirates

    F&B service
    January 2015 - Now · 3 years and 11 months

    Key Deliverables - To assist the EAM F&B to overlook all F&B Areas · - Solely in charge of the F&B OS&E (Operating Equipment, Linen, AV Equipment) · - Fully responsible for the Profitability of the outlet · - Responsible for the operations to be planned as per the requirements.( All day dining, Lobby lounge, Bar, Italian restaurant, Poolside restaurant, Club lounge, Room service & Banquet operations) · - Responsible for Marketing all F&B Outlets · - Set up the Back-of-House service flow procedure to minimize time loss & efficient use of available resources · - To prepare a Quarterly Marketing Plan for all the Outlets · - To evaluate local, national & international market trends, vendors & other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive & cutting edge · - Continuously seek Marketing & Public Relations opportunities to increase awareness & ultimately business · - To review results of the Consumer Audit & ensure relevant changes are implemented to improve the overall satisfaction and achieve standards · - To work closely with all Outlet Managers in a supportive & flexible manner, focusing on the overall success of the hotel & the satisfaction of hotel guests. - To ensure that employees follow all hotel, company & local rules, policies & regulations relating to fire & hazard safety, & security. - To ensure the All Day Dining restaurant is run smoothly, with an upgrade in processes · - Responsible for coordinating planned & effective training sessions to all team members · - To achieve the Guest Satisfaction survey scores above 92% · - To ensure the staff are trained and groomed to be thorough professional.

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    Park Hyatt Goa Resort and Spa - Velha Goa, India

    F&B service
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  • Food and Beverage Operations

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    October 2004 - February 2012 · 7 years and 5 months

Languages

  • Marathi
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Banquet operations
  • Budgeting
  • Business analysis
  • Business Plans
  • Competetive
  • Data analysis
  • Flexible and enthusiastic
  • Forecasting
  • KPI analysis
  • Loss Prevention
  • Marketing analyse
  • Market survey
  • Networking
  • New business development
  • People management skills
  • PNL
  • revenue growth
  • Sales and Marketing
  • Strong communication skills
  • Teamleader
  • Very creative
  • Web analytics
Following
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