Sttanislaus Rodrigues

Sttanislaus Rodrigues

Restaurant Manager at Emirates First Group-Lavazza il Caffe The Roma
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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With a 10 years plus experience in the hospitality industry I have excellent leadership and managerial skills to make the store run efficiently and smoothly with a much rounded managerial experience in key areas such as ensuring compliance with all licensing, hygiene and health and safety legislation. Also in-depth understanding of cost control and understand fully how these factors affect P&L. In addition to this I have experience in managing, developing, recruiting, reviewing and training members of staff with excellent communication skills and am an extremely outgoing and confident enabling to deal with a variety of situations successfully

Experience

  • Restaurant Manager

    Emirates First Group-Lavazza il Caffe The Roma - Abu Dhabi, United Arab Emirates

    F&B service
    December 2015 - Now · 3 years and 2 months

    • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. • Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards. • Achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. • Responsible for ensuring that the Delivery Team works at maximum efficiency and not only meets the goals set for them, but exceeds them.• • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.

  • Store Manager

    M.H.Alshaya LLC (Starbucks) - Dubai, United Arab Emirates

    F&B service
    January 2014 - December 2015 · 1 year and 12 months

    • Ensure that the restaurant operations and brand guidelines are adhered to as required by the company and the franchise standards. • Ensuring that the outlet maintains a first class and positive visual impact including, ambiance, cleanliness, orderliness, décor and service flows. • Oversee system transactions and control the voiding system, opening and cash out procedure, system reconciliation and daily banking procedure. • Maintain optimum stock levels to ensure smooth running of operations to cater to customer demand. • Prepare monthly sales reports and weekly profit and loss statements and provide relevant feedback and suggestions to the Operations Manager to maximize operational efficiency. • Maintain hygiene standards and monitor regular quality checks for the outlet. • Guide, train, develop and motivate subordinates to achieve their objectives and work to their best potential to perform effectively on the job.

  • Assistant Store Manager

    M.H. Alshaya LLC (Starbucks) - Dubai, United Arab Emirates

    F&B service
    April 2012 - December 2013 · 1 year and 9 months

    • Ensure that the restaurant operations and brand guidelines are adhered to as required by the company and the franchise standards. • Ensuring that the outlet maintains a first class and positive visual impact including, ambiance, cleanliness, orderliness, décor and service flows. • Oversee system transactions and control the voiding system, opening and cash out procedure, system reconciliation and daily banking procedure. • Maintain optimum stock levels to ensure smooth running of operations to cater to customer demand. • Prepare monthly sales reports and weekly profit and loss statements and provide relevant feedback and suggestions to the Operations Manager to maximize operational efficiency. • Maintain hygiene standards and monitor regular quality checks for the outlet. • Guide, train, develop and motivate subordinates to achieve their objectives and work to their best potential to perform effectively on the job.

  • Lead Barista (Supervisor)

    M.H. Alshaya LLC (Starbucks) - Dubai, United Arab Emirates

    F&B service
    October 2007 - March 2012 · 4 years and 6 months

    • Ensure that all staff provides legendary customer service to all customers. • Assist the store manager in training new staff. • Support the running of the store in the absence of the assistant store manager/manager • Support the store management in ensuring daily operating procedures are followed by all staff, during the shift. • Follow inventory stocking and recording guidelines. • Ensure that goals and targets are achieved through increased sales by ensuring sales of promotion and add-ons.

Education

  • Diploma

    Goa University - Panjim, India

    June 1996 - April 1998

    English,Accountancy, Business,

Languages

  • Marathi
    Full professional
    80%
  • Hindi
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • Ability to work under pressure
  • Good at multitasking
  • Managing a team
  • Planning
  • Problem solving
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