Subrahmanyam Sapram

Subrahmanyam Sapram

Senior Subject Matter Expert at IBM
Lives in Hyderabad, India
over 6 months ago

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Competent and dynamic IT Professional accented with the latest trends and techniques of the field coupled with a wide range of skill sets as well as strengths in technology, critical thinking, troubleshooting, problem analysis and training & development.

Possess 14+ years of impressive progressive in work of System Administration with proficiency in installing, configuring, and administering AIX, Linux, Windows, VoIP and Exchange,Veritas Volume Manager, VCS ,VVR.

Articulate communicator who can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the cross- functional teams, customers and clients.

Experience

  • Senior Subject Matter Expert

    IBM - Hyderabad, India

    IT
    January 2013 - Now · 5 years and 11 months

    • Conducting Training sessions to team members. • Preparing Technical documents and standard operating procedures (SOP). • Coordinating with Customers and vendors. • Making sure that all the servers met with compliance. • Attending CAB and ECAB meetings. • Participated in multiple Disaster recovery tests • Preparing project management plans for patching activities. • Managing IBM AIX 6.1 and Linux Production Servers. • Participating in Hiring activities. • System admin and Support for IBM p-Series servers, Linux,AIX OS installation / Migration / Cloning. • Member of a shared delivery team to provide offshore Linux and AIX Systems support to various corporate clients. • Attended and given Transition to Team members. • Implemented and supported VIO Servers and AIX on LPAR. • Planned and performed AIX ML/TL and Service pack upgrades. • Performed Vendor engagement for hardware troubleshooting /repair activities. • Worked with Application Teams for Performance Tuning of Servers. • Implemented NIM environment for AIX deployment and mksysb. • Provided on call support for the clients in non-business hours to cover 24/7. • Responsible for handling daily incidents and to execute changes with in SLA. • Handling Level 3 and 4 escalations and Problem Management. • Various Service Improvement programs and cost effective service delivery. • Performance monitoring and keep the system resources below the threshold. • Change requests, planning and implementation. • Responsible for Service Delivery Documents. • Actively participating in resource hiring activities. • Day to day server management which includes Disk Management, LVM Management, User Management, software installations, job scheduling, Backup and restorations. • Working on Veritas volume manager, VCS and VVR • SCSI RAID disk subsystem configuration, File system and logical volume planning and configuration. • System backup and restore data in the event of disk failure.

Education

  • Bsc Computer science

    Acharya Nagarjuna University - Guntur, India

    April 1997 - April 2001

    Bachelor of science in computers

Languages

  • Telugu
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Limited working
    40%

Skills

  • AIX
  • DLPAR
  • Linux
  • LPAR
  • Power HA
  • Unix
  • VIO
  • VMware
  • VOIP
  • Windows
Following
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