Sudipto Das

Sudipto Das

Assistant Executive Housekeeper at The Park Hyderabad by Design Hotels
Lives in Somajiguda, Hyderabad, India

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About me

Experienced Housekeeper with a demonstrated history of working in the hospitality industry. Skilled in, Housekeeping, Hotel Management, Facility Management (FM), and Hospitality Industry. Strong operations professional with a B.sc in Hotel and Hospitality Administration focused in Housekeeping from IHM Kolkata.

Experience

10 years and 11 months

  • Assistant Executive Housekeeper

    The Park Hyderabad by Design Hotels - Somajiguda, Hyderabad, India

    Room Division Management
    October 2016 - Now · 7 years and 6 months

    Assistant Executive Housekeeper: 3rd October 2016 – Till Date. • Improved employee engagement scores by active involvement in extracurricular activities, and resolving hurdles. • Reduced detractors by closing gaps in services and driving effective employee and guest interactions. • Maintain brand standards and audits, improving online guest ratings. • Driving corrective training schedules for purposeful learning in Housekeeping. • Identifying potential candidates and mentoring them to receive promotions. • Reduced cost by identifying weightage variance of linen and clearing bills accordingly and extensive and optimal discard conversions. • Has been instrumental in redefining work culture and promoted positive growth in interdepartmental functions.

  • Assistant Manager Housekeeping

    Fairmont Jaipur - Hyderabad, India

    Housekeeping
    August 2015 - September 2016 · 1 year and 2 months

    Key Jobs and Responsibilities: Fairmont Leadership Promise. • Improved employee engagement scores by active involvement in extracurricular activities, and organized Housekeeping Week Celebrations. • Improved JD power scores through closing gaps in services and driving effective employee and guest interactions, service excellence/promise champion. • Maintain LQA standards and audits, improved CES scores audits score achieved 97 percent. • Improved quality of product by identifying recurrent issues and closing them (building related) • Driving corrective training schedules for purposeful learning in Housekeeping. • Instrumental in mentoring for Achiever of the month (5 winners), quarter (2 winners) and year winners won by Laundry Team Leader. • Maintain and achieved all Assistant Managers and supervisors KRA’s, • Departmental ordering, requisitioning, purchase/ material orders. • Coordination with all vendors, bills, AMCs, accruals etc.

  • Housekeeping Executive

    Crowne Palza Ahmedabad - Hyderabad, India

    Room Division Management
    February 2013 - April 2015 · 2 years and 3 months

    • Assisted management in all project related issues and successfully taken over Rooms & Public areas. • Trained at Heart Beat Scores and Ten metrics. • Is responsible for training of employees as per “IHG Winning Ways”. • Is responsible for overseeing cost, inventory, ordering, storing and vendors. • Responsible for maintaining SOPs, developing processes and correct implementation of standards. • Responsible for employee onboarding, successful implementation of Buddy program. • Assisted in hiring of employees and training them to live as per IHG Winning Ways. • Ensure smooth running of daily housekeeping operations by means of inspecting, correcting, appraising, training, motivating team members.

Education

  • Bachealor

    IHM Chennai | Institute of Hotel Management Catering Technology and Applied Nutr - Taramani, Chennai, India

    March 2006 - April 2009

    • Completed three years degree in Hospitality and Hotel Administration from: National Institute of Hotel Management and Catering Technology Kolkata & Tourism Management in association with IGNOU - With 68 % marks.

Languages

3 languages

  • Hindi

    Native or fluent

  • Bengali

    Native or fluent

  • English

    Native or fluent

Skills

12 skills

  • Budgeting
  • Horticulture
  • Houskeeping
  • Management
  • Micros
  • Opera
  • Prolific
  • Property management
  • Trainer Skills
  • Training
  • Vendor Managment
  • WinHMS
Following
JW Marriott Marquis Hotel Dubai
JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates
Jumeirah Group
Jumeirah Group
Dubai, United Arab Emirates
Manotel Hotel Group Geneva
Other members
Arjun Kalra
Hyderabad, India
Maheshwaran Subramani
Hyderabad, India
Kavin Murugesan
Chennai, India
Manish Shrivastava
Gwalior, India
View more
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