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Reliable and organized Housekeeper with terrific attention to detail. Hard worker and very fast and efficient. Excellent management skills with great references and a fabulous attitude.
Goldstate Hotel - Dubai, United Arab EmiratesHousekeepingMarch 2018 - Now · 11 months
Plan, organize and direct team members to ensure high customer satisfaction. • Inspect guest rooms and public places within the hotel to ensure cleanliness. • Respond to guest complaints immediately. • Train new and existing employees in training procedures and upgrades. • Plan and facilitate team member meetings. • Evaluate the condition of furniture, fixtures, and décor and make appropriate changes and repairs. • Maintain vendor relationship pertaining to current and new production solutions. • Managed and planning for accurate and timely completion of payroll, budget, FF&E and capex.
Assistant housekeeping manager
Hilton al hamra residence and village - Ras Al-Khaimah, United Arab EmiratesHousekeepingAugust 2016 - March 2018 · 1 year and 8 months
• Supervised daily housekeeping duties for entry-level cleaning staff. • Provided coverage when needed. • Performed monthly evaluations of staff and suggested corrections when needed. • Recommended disciplinary action to Housekeeper Manager when required. • Provided training and direction to new staff. • Worked well as a team player. • Worked with staff and upper-level management toward attaining resort goals. • Conducted monthly staff meetings. • Planned weekly staff schedules and planned individual cleaning assignments. • Public space and employee areas are clean and well maintained. • Maintains a par stock and takes monthly inventory of guest supplies, housekeeping supplies, and linen, and requisitions these items as needed. • Cooperates with the Store Keeper regarding slow moving items and the receipt of new items. • Cost controlling. • Preparing monthly budget for the guest supplies.
Crowne Plaza Doha - The Business Park - Doha, QatarHousekeepingJuly 2014 - August 2016 · 2 years and 2 months
Crowne plaza Sohar Oman - Muscat, OmanHousekeepingJanuary 2012 - June 2014 · 2 years and 6 months
Mangalore University - Hospitality and Tourism ManagementAugust 2009 - November 2012
EnglishNative or fluent100%
- Positve atittude
- Team motivator