Sumita Timalsina

Sumita Timalsina

Guest Service Agent( Executive Club Lounge) at Wyndham Dubai Marina
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am Sumita Timalsina. I live in Dubai L,UAE. I finished my higher diploma in Hospitality Education from Global Academy of Tourism & Hospitality Education and recently working at Dubai.

Experience

  • Guest Service Agent( Executive Club Lounge)

    Wyndham Dubai Marina - Dubai, United Arab Emirates

    Front Office reception
    May 2018 - Now · 9 months

    1. Clean and maintain Lounge area. 2.Warm Welcome to the guest in the Club Lounge and helping them with preferred table. 3.Place all the items in proper areas. Respond to guest needs. 4.Perform Check In / Check Out VIP Club Lounge guests. 5.Handover Welcome letter to VIP guests. 6.Promote and sign up Rewards memberships to guests. 7.Assist with all aspects of service as requested. 8. Take guests drinks orders and make recommendations as well. Report any damaged or worn items to management. 9. Helping Reception Desk and respectively. 10. Attend departmental meetings as scheduled. 11.Maintaining daily beverage inventory and requisitions. 12.Report any incidents of guest dissatisfaction or unusual matters of significance to / supervisor so that corrective measures may be taken. 13. Perform special projects and other responsibilities as assigned.

  • Front Office Trainee

    Hotel Jen Puteri Harbour, Johor - Johor Bahru, Malaysia

    Front Office reception
    March 2016 - August 2016 · 7 months

    I did internship for 6 month. 5 month in a Front Office Reception and 1 month at Housekeeping Room controller.

  • Server

    Celebration Events Height - Kathmandu, Nepal

    F&B service
    September 2015 - December 2015 · 4 months

    I did internship at Celebration Events Height in F&B service.

Education

Languages

  • Nepali
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Hindi
    Full professional
    80%
  • German
    Limited working
    40%

Other

  • Dubai Way Champion

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Connections
Caroline Vanat
Talent Acquisition Manager, Luxury Brands at Marriott International
Following
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Other members
Prakash Thapa
Dubai, United Arab Emirates
Sushil Kafle
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Sumita Timalsina
Dubai, United Arab Emirates
Agusti Curto Calbet
Dubai, United Arab Emirates
Prajwal Adhikari
Dubai, United Arab Emirates
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