Susana Martín Castaño

Susana Martín Castaño

Assistant General Manager at Novus Leisure
Lives in London, United Kingdom
over 6 months ago

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I am a honest, hardworking person looking for a new challenge. I am looking for a job where I can learn everyday and be rewarded for working hard.
Being well organised as helped me to reach my goals and be better at what I do.
I am never ill or late for my shifts. Capable of managing and training staff in hospitality industry. I have dealt with all aspects involved in running a successful business from rotas, reports, P&L, wages and end of the week paperwork to contracts, licencing, cctv, cash handling and security.

Experience

  • Assistant General Manager

    Novus Leisure - London, United Kingdom

    Management
    October 2005 - Now · 13 years and 4 months

    I have worked for Novus Leisure Ltd for the past 13 years mainly in a venue called Zoobar and Club, one of the busiest venues in central London with over 28000 customers per week, learning all different aspects of how to run a successful business, managing staff, budget, P&L, customer service, dealing with authorities, making schedules for employees, hiring people and training them, cash and complaint handling, banking, bookings, routine inspections (council, fire brigade, police), CCTV, risk assessments, daily paperwork and targets, incident reports, disciplinary procedures, holidays, payroll, sick leave and maternity leave, report breakdowns. I also have the opportunity to cover shifts within the company learning other premises techniques such as Ruby Blue, Strawberry Moons, Shadow Lounge and Grace

Education

  • MBA in Banking Economy

    University of Alicante - Alicante, Spain

    September 2003 - October 2004

    Master en Economia Bancaria

  • Statistics and Science

    University Miguel Hernandez - Elche, Spain

    September 2001 - September 2003

    Upper University Degree - 2 years Licenciada en Ciencias y Tecnicas Estadisticas

  • Statistics

    University of Salamanca - Salamanca, Spain

    September 1998 - September 2001

    University Degree - 3 years Diplomada en Estadistica

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Bilingual
  • Dedicated,motivated
  • Educated
  • Extremely organised
  • Fast Learner
  • Good at multitasking
  • Honest, punctual,
  • manage staff
  • Presentable
  • - Smart and hard worker
  • Strong computer skills
  • trustfull
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