Susana Seoane Moreira

Susana Seoane Moreira

Student from Centro Superior de Hostelería de Galicia (CSHG)
Lives in Santiago de Compostela, Spain

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About me

Seeking to combine academics achievements and work. I’m empathetic, creative, responsible, people oriented and consistently seeks to improve and exceed expectations.

Experience

11 months

  • Revenue Analyst

    Oca Hotels - Santiago de Compostela, Spain

    Sales & Marketing
    June 2019 - October 2019 · 5 months

    - Follow up Revenue Management Strategies and Revenue Optimization Processes. - Identify new business opportunities. - Daily supervision of the hotel distribution strategy (Competition, demand, price optimization, discounts, promotions and visibility). - Daily and monthly reports (OTB, vs Forecast vs Budget, Last year ...) - Constant evaluation of distributed rates.

  • Ecommerce

    Oca Hotels - Santiago de Compostela, Spain

    Sales & Marketing
    June 2019 - October 2019 · 5 months

    - Help in managing the direct and indirect sale of the Site and the different Online distribution channels. - Management www.ocahotels.com - Web analytics - Web content management (CMS). - Management of the company's booking engines. - Distribution channels. - IDS. - Collaborate with the online business plan. - Co-preparation of online sales analytical reports. - Review of annual KPIs and monitoring of metrics. - Campaign review and direct sales. - Collaboration and review of the online design and marketing team.

  • Hotel Receptionist

    Hotel Pazo los Escudos ***** - Vigo, Spain

    Front Office reception
    July 2018 - September 2018 · 3 months

    - Welcome guests and ensures that they receive high quality service. - Inform and advise customers on cultural and tourist activities in the region. - Promote the different services of the hotel. - Answer to any reservations inquiries using phone, e-mail and fax. - Manage the till and prepare bill. - Look after some items of accountancy (refunds, payment of invoices deferred by travel agencies, etc.) - Up sells.

  • Assistant Housekeeping Manager

    Hotel Pazo los Escudos ***** - Vigo, Spain

    Rooms division
    July 2018 - September 2018 · 3 months

  • Food and Beverage (Kitchen) Trainee

    Eurostars Book Hotel - Munich, Germany

    F&B kitchen
    July 2017 - September 2017 · 3 months

    - Make whatever preparations are necessary to prepare the dishes of the menu. - Present the dishes and transfer to the waiters. - Help with inventories, receive deliveries, tidy food items and manage stocks of equipment. - Participate in maintaining the workstation, kitchen and adjoining areas.

Education

Currently studying

Languages

6 languages

  • Galician

    Native or fluent

  • Portuguese

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Full professional

  • German

    Limited working

  • French

    Notions

Personal information

Nationalities

  • Spanish

Work Permits

  • European Union

Date of birth

August 18th 1998

Driving License

Yes

Skills

13 skills

  • A team player
  • Autonomous
  • Constant
  • Effective
  • Hardworker
  • Microsoft Acess
  • Microsoft Excel
  • Microsoft Word
  • Millenium Soft
  • Opera System
  • Responsible
  • Revenue Analysis
  • Web analytics
Connections
Yaiza Nieto
Student from Centro Superior de Hostelería de Galicia (CSHG)
Suzy Bikra
Purchasing Manager at Ducor Palace Hotel
Following
Shangri-la Hotel, Dubai
Dubai, United Arab Emirates
Other members
Sara López Naveira
Santiago de Compostela, Spain
Pedro Alonso Lebedynski
Santiago de Compostela, Spain
Noelia Castro Otero
A Coruña, Spain
Sebastian Serra Bonet
Santiago de Compostela, Spain
Carmen Pérez Pallisé
Santiago de Compostela, Spain
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