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passionate and dynamic guest focused Hospitality professional , pride on my ability to deliver extraordinary levels of customer service and provide creative solutions to our guest
I am friendly, pleasant and courteous individual with good cross cultures sensitivity and a concern for quality and an eye for details. i have work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike.
• Enthusiastic, courteous & helpful to my colleagues & customers
• Good understanding of the job
• Recognizes differences & works effective within a team
• Adaptability & integrity
• Responsible with the willingness to overtake ownership
Iberotel Miramar Al Aqah Beach Resort - Dibba Al Fujairah, United Arab EmiratesEngineering & MaintenanceNovember 2015 - Now · 3 years and 2 months
Housekeeping Trainee Supervisor
Iberotel - Sharjah, United Arab EmiratesOtherJuly 2016 - July 2017 · 1 year and 1 month
•Prepare Housekeeping Attendants job assignments •Issue keys and supplies to Housekeeping Attendants •Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action •Attend daily meetings and receive special instructions •Receive check-outs before reporting them as vacant •Receive special requests from guests and carry them out •Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported •Fill out report and hand over found articles to the lost and found department •Supervise cleaning of guest rooms, corridors and stairwells •Train and assist Housekeeping Attendants and advise Superior about performance •Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
Housekeeping Desk Coordinator
Iberotel - Sharjah, United Arab EmiratesOtherNovember 2015 - July 2016 · 9 months
Diploma in Hotel Management
Rosary english school - Mumbai, IndiaJune 2009 - July 2010
- Hotel housekeeping
- Self Motivated
- Use opera