Suzanne Gracio-Juhué

Suzanne Gracio-Juhué

Student from IMIS-ESTHUA - faculty of the University of Angers
Lives in Angers, France
over 6 months ago

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I am a French hospitality student, currently completing my Hotel Management Master's degree.
I am curious, cultured and energetic. I wish to perfect my skills and knowledge in hotel management as well as in languages.


  • Management Trainee

    Rhombus Group - Chengdu, China

    Front Office reception
    September 2017 - December 2017 · 4 months

    Guest Service Manager - Prepared VIP arrivals - Checked guests in and out - Tracked TripAdvisor comments - Counseled Guests - E-mailed guests in French and English - Helped out F&BDepartment Assistant Training Officer - Taught English to fellow coworkers - Trained F&B workers to serve Wine

  • Polyvalent Trainee

    Pariisin Ville and Hotel Onni - Porvoo, Finland

    March 2017 - June 2017 · 5 months

    - Cleaned and prepared rooms for guests - Prepared and served breakfast - Answered e-mails in French, German and English - Took reservations - Welcomed guests - Checked guests in and out - Provided quotes for seminars - Set up the conference room (banquet, tbc, seminar...)

  • Receptionist

    Odalys Vacances - Le Grau-du-Roi, France

    Front Office reception
    May 2015 - September 2015 · 5 months

    - Welcomed guests in French, German and English - Advised guests about the region, the activities, and transportation - Assigned mobile homes - Welcomed French and German groups of athletes and school groups - Prepared quotations for groups and enterprises - Sold additional services, souvenirs and local products to guests - Attended to the phone in French, German and English - Took reservation on the phone, via email and in person - Distributed of satisfaction surveys - Managed crisis situations (floods, storms) and reassured guests


  • Hospitality Management Master

    IMIS-ESTHUA - faculty of the University of Angers - Angers, France

    September 2017 - Now

  • Bachelor in International Tourism Studies

    Hochschule Harz - Wernigerode, Germany

    September 2015 - July 2017

    French-German double degree

  • Tourism Bachelor - Hotel management

    IMIS-ESTHUA - faculty of the University of Angers - Angers, France

    September 2014 - July 2017


  • French
    Native or fluent
  • English
    Full professional
  • German
    Full professional
  • Portuguese
    Limited working
  • Chinese
  • Korean
  • Japanese
  • Finnish


  • Check in & check out
  • Foreign languages
  • Good social skills
  • Hotel reception
  • Microsoft pack office
  • Multi languages
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Student from ESTHUA - faculty of the University of Angers
Raji Aljesry
Pre Opening Management Trainee at Four Seasons Hotels and Resorts
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Brussels, Belgium
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