Syed ahmer Zaidi

Syed ahmer Zaidi

senior excursions agent at golden sands hotel apartments
Lives in Dubai, United Arab Emirates
over 6 months ago

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a highly motivated and dedicated Excursions agent with more than 10 years’ experience in the tourism industry. A passionate approach to customer satisfaction, which has resulted in employer recognition and promotion. The desire to work with pride and enthusiasm has resulted in delivering exceptionally high service standards. An excellent problem solver and multi-tasker with the tenacity to provide the customer with the best possible tour package and holiday experience.

Experience

  • senior excursions agent

    golden sands hotel apartments - Dubai, United Arab Emirates

    Tourism
    May 2009 - Now · 9 years and 8 months

    • Selling inbound tours e.g. desert safaris, city tours, water parks etc. • Welcoming guests at the desk, giving information about what is happening in and around the city, explaining what they can do, explain the culture, dos and don’ts etc. • Motivating a team of ten other agents to achieve and surpass pre-set goals and targets • Overseeing the bookings procedure and ensuring accurate processing • Building strong relationships with inbound tour agents • Negotiating the best possible rates for customers Syed Ahmer Hussain Zaidi Date of Birth: July 11, 1979 Passport number: AV-5975831 Mobile number: +971 55 3183599 , 056 7761369 Email address: ahmerhussainzaidi@yahoo.com • Managing and training staff in every area of business • Forging long term and positive relationships with new and existing customers • Ensuring all tourism packages adhered to industry regulations • Providing insurance and ad on options to all customers • Dealing with and resolving any complaints, issues or problems that arose • Researching competitors’ deals to ensure the agency remained competitive

Education

  • Centro de Estudios Superiores de San Angel - Mexico City, Mexico

    February 1997 - February 1999

    xyz

Languages

  • Urdu
    Full professional
    80%
  • English
    Professional working
    60%

Skills

  • Ms office skills
Connections
Jay Bantuto
Tourism/ Coast Guard Instructor at Goverment
Nodirbek Makhmudov
waiter at lavash cafe
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