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Open mindness, adapt easily to cultures, editorial ease, synthetic mind,
innovation skills, organization and team player.
Detail oriented person with an affinity for the Hospitality, Tourism and Digital
I am currently looking for a challenging experiment in of these fields.
Feel free to contact me if you are willing to know more about my backgrounds and/or my professional project...
*References available upon request
Sales & Events Coordinator
AccorHotels - Paris, FranceSales & MarketingJune 2018 - Now · 6 months
• Consistently offering a professional, friendly and engaging service both to internal and external customers • Prioritizing all telephone calls and in-person visitors, scheduling appointments and working with sales team on-site inspections. • Maintain a positive relationship with all guests, vendors, Heartists and global sales network • Prepare and disseminate month-end reports for reporting managers • Work with reporting Managers to send client proposals and prepare hotel contracts. • Assisting with the maintenance of accounts, contact, activity and business details within appropriate software applications such as Opera and Outlook • Following departmental policies and procedures
Conference & Events Coordinator
Hilton - Paris, FranceSales & MarketingAugust 2017 - January 2018 · 6 months
Qualify and manage inbound enquiries, draft up contracts Follow up on requests: negotiation, operational details Retain and develop existing accounts Comply with quality assurance expectations and standards
Front desk Trainee/Guest Relation
Renaissance Paris la Defense - Paris, FranceFront Office receptionMarch 2016 - September 2016 · 7 months
Check-in/out , Respond to specific customer demands on a daily basis Managing collection, change foreign currency, reportings Welcoming our preferential guests to our Executive Lounge
Brand Ambassador/ Sales coordinator
ZIPCAR - Paris, FranceSales & MarketingApril 2015 - August 2015 · 5 months
Prospecting, conquering new partners (companies and individuals) Leading commercial actions (road show in Paris, leaflets’ distribution,) Training and supervising a team of 3 people Reportings
Commercial Administrative Assistant
Maersk Line - Libreville, GabonSales & MarketingJanuary 2013 - February 2013 · 2 months
Greeting our guests, multi-channel Management of requests Problem solving Follow-up of clients/suppliers payments through reminders
Master of Business Administration
MBA ESG - Business School - Paris, FranceSeptember 2015 - December 2017
MBA ESG - Paris - Title : Tourist Accommodation Manager The courses include the following : Asset Management, Hotel & Financial Management, International development, e-business, Human Ressources, E-distribution
IUT Paris-Est Créteil - Paris, FranceSeptember 2013 - June 2014
Bachelor Degree in Organizations Management Option : Entrepreneurship
FrenchNative or fluent100%
EnglishNative or fluent100%
- A team player
- Event sales coordinator
- Excellent customer focus
- Excellent guest relation
- Good customer service
- Innovation skills
- IT knowledge
- New business development
- Staff management
- synthetic mind
Stays & travels
Stays : Morocco, United Arabic Emirates (5 years ), Sultan of Oman, Gabon, France
Travels : Italy, Portugal, Senegal, Turkey, Thailand, Qatar...