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Hotel and Events Management graduate with 4+ years experience. Excellent aptitude for adopting work culture and result attaining work ethics. Developed a multicultural attitude to work due to the experience across my professional and social positions. I maintain a high sense of responsibility, commitment and ability to learn, implement and execute in the work and management environment. Safe Serve certified.
Cake Bar - Lusaka, ZambiaManagementOctober 2017 - July 2018 · 10 months
Focused an effective team of eight servers and four kitchen staff for an outstanding dinning experience for customer service needs and meet daily operational standards.
Food and Beverage Manager
Mika Hotel - Lusaka, ZambiaF&B serviceFebruary 2017 - September 2017 · 8 months
Operated to administer and control all three catering outlets in the 78-room hotel to the necessary standards, within agreed budgetary limits and parameters.
Director of Operations
PureZambia - Lusaka, ZambiaEventsApril 2014 - February 2016 · 1 year and 11 months
Directed the company as service manager for the events and promotion organisation, accountable for staff service standards and inventory requirements.
Café de la Poste - Lausanne, SwitzerlandF&B kitchenJune 2013 - February 2014 · 9 months
Trained under Sous & Executive Chef’s, responsible for overseeing all food production & ensuring final product creation for service.
Food and Beverage Attendant
Radisson Blu Hotel Abu Dhabi Yas Island - Abu Dhabi, United Arab EmiratesF&B serviceJune 2012 - February 2013 · 9 months
Trained as F&B server in two hotel chain restaurants under varying fine dining cuisine styles & gained positive interest for guest relations & server etiquette under Restaurant Management.
BA Honours Degree
SHMS Swiss Hotel Management School - Leysin, SwitzerlandFebruary 2012 - June 2015
EnglishNative or fluent100%
- Ability to work in groups
- Customer Service Skils
- Energetic and flexible
- Events Planning
- Good communicator
- MS Excel
- Ms word