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I am a results-oriented M.Sc. in International Hospitality, Events and Tourism Management
Student who leverages skills in event planning, service delivery and conducting staff coordination.
Throughout my studies, I have acquired basic knowledge in resource/financial
management, tourist consumer behaviour/marketing, and hospitality operations management. As such, I am proficient at event/human resource management and managerial accounting in tourism as well as events.
My unique skillset ensures I am able to deliver exceptional services to clients to satisfy their demands and preferences. I am flexible in approach and able to reprioritise
workloads as requirements change. Additionally, I am willing to keep up-to-date with the latest research, service delivery techniques and technology.
Demonstrating advanced communication abilities/ interpersonal skills and professionalism, I effectively interact and collaborate with a variety of internal and external stakeholders. As such, I am highly skilled at coordinating business operations and ensuring delivery of quality services.
I have proven myself to be self-motivated and determined in achieving my goals and
meeting objectives. In addition, I strongly believe in the importance of collaborating with other team members in achieving the required results.
I am flexible in approach and able to coordinate various activities while maintaining professionalism as well as exceptional results. Additionally, I thrive in dynamic, challenging and fast-paced environments, working with team members and as an individual.
Supported by advanced qualifications, including B.Sc. in Tourism and Events Management, I remain committed to furthering myself and my professional development. As such, I assimilate new ideas and concepts with ease.
To find out more about how I could make a significant contribution to your organisation,
please connect with me or send me an InMail.
At Your Service Event Staffing - Oxford, United KingdomOtherFebruary 2018 - Now
As a skilled service delivery specialist, I ensure quality standards in providing products and services. I strategically focus on consolidating service to enhance client satisfaction while on duty. I ensure satisfaction for each guest by providing the required and comprehensive service experience. My most notable achievement is making suggestions regarding food and beverage and supporting in achieving excellent customer satisfaction by presenting menus as well as responding to questions.
At Your Service Event Staffing - Oxford, United KingdomEventsFebruary 2018 - Now
Ensures comprehensive service experience for every Guest. Adheres to timing standards for products and services Capitalizes on various strategies to increase service satisfaction on duty. Facilitates customer satisfaction by presenting menu, answers questions and makes suggestions regarding food and beverage.
Yesikan Travels Limited - Abuja, NigeriaCustomer ServiceJune 2014 - September 2014
Communicated with clients as regards details of their trips, thereby encouraging customer satisfaction. Improved customer relations by proactively developing travel itineraries and made trip reservations. Completed the Amadeus GDS program successfully.
Oxford Brookes University - Hospitality and Tourism Management - Oxford, United KingdomJanuary 2018 - Now
Afe Babalola University - Lagos, NigeriaSeptember 2012 - June 2016
YorubaNative or fluent100%
EnglishNative or fluent100%
- A team player
- Good communication
- Good customer service
- Handle pressure