Takis Drettakis

Takis Drettakis

General Manager at cool management
Lives in Heraklion, Greece

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About me

Personality & Leadership Profile
• Articulate, controlled, diplomatic & persuasive.
• Passionate for details & passionate for people.
• Experienced public speaking skills.
• Role model to employees by sharing success methods & road to success.
• Highly organized , versatile & ambitious.
• Strong work ethic, never giving up, never settling for anything less than one's best.
• Persistent, meticulous, endless in discoveries of methods by which to accomplish success.
• Persistent through crises & strong adversaries.
• Compassionate & understanding.
• Highly flexible & the ability to change and lead change.
• Positive & optimistic outlook on life.
• Excellent relationship builder / owner's relations.
• Very strong and tough negotiator in order to earn every deal.

Experience

4 years and 8 months

  • General Manager

    cool management - Sofia, Bulgaria

    Management
    March 2017 - March 2018 · 1 year and 2 months

    Describing my position is to : Developing and executing the company’s business strategies, Providing strategic advice to the company, Preparing and implementing comprehensive business plans to facilitate achievement. As Managing Director I control and oversee all business operations, people and ventures. I am the highest ranking manager in the organization and be responsible for the overall success of the business. From a strategist point of view and a leadership side its able to steer the company to the most profitable direction while also implementing its vision, mission and long term goals. With very strong crisis management skills able to offer when is the one expected to “save” the company in times of need. The goal is to ensure that the company is constantly moving towards fulfilling its short-term and long-term objectives and does not diverge from its strategic guidelines. Company’s portfolio has : three Hotels and five Villas in Greece, one Guests house in Romania & Horezu district by preserved of UNESCO and one mountain apartment in Bansko.

  • Hotel General Manager

    Premier Luxury Mountain 5*Resort, Bansko-Bulgaria/Member of SLH Hotel General Manager - Bansko, Bulgaria

    Management
    October 2014 - March 2017 · 2 years and 6 months

    Describing my position is to : planning and organising accommodation, catering and other hotel services, promoting and marketing the business, managing budgets and financial plans as well as controlling expenditure, maintaining statistical and financial records, setting and achieving sales and profit targets, analysing sales figures and devising marketing and revenue management strategies, recruiting, training and monitoring staff, planning work schedules for individuals and teams, meeting and greeting customers, dealing with customer complaints and comments, addressing problems and troubleshooting, ensuring events and conferences run smoothly, supervising maintenance, supplies, renovations and furnishings, dealing with contractors and suppliers, ensuring security is effective, carrying out inspections of property and services, ensuring compliance with licensing laws, health and safety and other statutory regulations. Run second year the Hotel and we achieved to go rank 3 from number 5 on Trip Advisor, from 8.4 we are 8.9 on Booking com and generally to improve a lot the customer feedback. We develop also our Loylaty Premier Club by increasing the members, by offering better benefits. The most important for me is that we succeed to become a real strong TEAM and that gave to owners better profits and at the bottom of live increase of EBITDA. 2015 – Best Manager in Bulgaria 2016- Best Ski Hotel in Bulgaria

  • Director of Operations

    Ikaros Beach Luxury Resort & Spa, Crete-Greece - Heraklion, Greece

    Room Division Management
    March 2014 - October 2014 · 9 months

    Daily as Hotel Director of Operations oversee the entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances. Hotel Director of Operations job to deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly. As Hotel Director of Operations I have assign department heads to help manage the hotel. Creating a work schedule, hiring new employees and training staff are all duties a hotel operations manager can perform. While company executives usually set various hotel polices, the Hotel Director of Operations will sometimes get to assign special discounts or honor advertising promotions. In order to be successful and experienced hotel operations manager to oversee day-to-day operations. Duties include supervising the work staff and interacting with customers to ensure satisfaction.

  • Food and Beverage Manager

    The Royal Apollonia Hotel, Louis Group - Limassol, Cyprus

    F&B Management
    March 2013 - August 2013 · 7 months

    Responsible for the up grade the newly & renovated hotel to turn up in 5*. Responsible, involved & contribution in menu designed-manufactured, set up highly services, fb cost controls, p&l, maximizing profits & revenues. Training new & experienced staff, set up techniques & strategies for up selling increases. Lead & Manage work force 90pax. Total 204 rooms, 1main restaurant for Breakfast/Lunch/Dinner-capacity 280pax, 1 Lobby Bar, 1 Pool Bar, 1 Italian Restaurant, 1 Japanese Restaurant, Mini Bar, 24H Room Service, Banquets/Conference for 650pax.

Education

  • B.A. Degree in Economics/Finance

    University of Essex - Colchester, United Kingdom

    September 2005 - September 2006

  • Associate Institute of IHTTI-Switzerland

    Swiss Diploma in Hotel Management (Associate Institute of IHTTI-Switzerland) Alpine Center – Athens/Greece - Athens, Greece

    September 2000 - September 2003

Languages

3 languages

  • Greek

    Native or fluent

  • English

    Full professional

  • French

    Limited working

Personal information

Nationalities

  • Greek

Additional Information

1 information shared

  • Awards

    Projects:

    March 2016: Preparing totally renovation plans on behalf of Premier and the new rebranding
    October 2015: Preparing the 4th Gastronomy Seminar and find sponsors on behalf of Premier
    January 2015: Preparing Business Plan for potential new Hotel on behalf of Premier
    November 2014: Motivation Sales Tasks (Premier Luxury Hotel-Member of SLH)
    March 2004: Butler Manual for Grande Bretagne Hotel (Luxury Collection-Starwood)
    October 2003: I.P Project for a conference & trade center (Graduated Project)
    March 2001: Banquet Spanish Night for 60pax, in charge of the Budget & Service d.p.t

    Activities & Honours:

    2016: Candidate and Winner from Luxury Awards Hotels as the Best Ski Resort in 2016
    2015: Candidate and Winner as the Best Manager (Foreigner) in Country
    2015: Candidate as Best Restaurant – Amvrosia in Bulgaria
    2015: Award of Excellence from Trip Advisor for Premier Luxury Hotel
    2015: Number 1 travellers Choice of Trip Advisor Premier Hotel In Bulgaria
    2015: Insert Hotel as member in Bansko- Bulgarian Association of Tourism
    2014: Preparation and Seminars participation to introduce Hotel In H.A.C.C.P
    2009-2011: Michellin Awards for Pure Company
    2004-2005: HACCP & ISO attendant
    2001-2002: Vice President in ASO1 (Alpine Center)
    1998-2000: Assistant Chef in the Army Navy
    1997-1998; Vice President in Omega College

Following
The Ritz-Carlton, Budapest Impact Hub Zürich Hosco
Hosco
Geneva, Switzerland
Other members
Aliya Kenzhekhanova
Geneva, Switzerland
James Dykes
London, United Kingdom
Kristine Aas
Oslo, Norway
View more
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