Tamara Garcia Hinojosa

Tamara Garcia Hinojosa

Front Desk Agent at Motel One Barcelona - Ciutadella
Lives in Barcelona, Spain

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Experience

5 years and 11 months

  • Front Desk Agent

    Motel One Barcelona - Ciutadella - Barcelona, Spain

    Front Office reception
    July 2018 - Now · 1 year and 7 months

    Front and back office tasks.

  • HR Recruitment Responsible

    Bosanova - Barcelona, Spain

    Human Resources
    April 2018 - July 2018 · 4 months

    In charge of the recruitment process and personnel management.

  • Human Resources Intern

    Almanac Barcelona - Barcelona, Spain

    Human Resources
    November 2017 - March 2018 · 5 months

    In charge of the recruitment process and person to go for intern students, as well as direct contact with their schools. Other daily tasks: Search of training courses and volunteering for employees, updating and organizing the welcome day of new employees, informational board updating. Assist the HR Director.

  • Reception/Concierge

    The Wittmore - Barcelona, Spain

    Front Office reception
    April 2016 - November 2017 · 1 year and 8 months

    Concierge and front desk tasks: Check in/out procedures, upselling, handle telephone calls, distribute incoming mails, Sorted general complaints and issues of workers and customers. Customer Service.

  • Whatever Whenever Agent

    W Barcelona - Barcelona, Spain

    Back Office
    January 2015 - April 2016 · 1 year and 4 months

    Office work and call center (internal and external calls) problem resolution, general information about the city and hotel, concierge, email management. Always in contact with other hotel departments to coordinate customer requests and make everything works properly.

  • General Manager Assistant

    Hotel Smetana - Dresden, Germany

    Management Trainee
    September 2014 - December 2014 · 4 months

    Supervision of employees and hotel (housekeeping supervisor), controlling (statistics, quality standards, customer satisfaction), development of work plans, reception, customer service, creation of promotional and marketing materials, Social Media: Facebook, Twitter, Google+, Web.

  • Receptionist, Housekeeping, Waiter Service and Cook Training

    Cio Mijas - Málaga, Spain

    Administration & General
    June 2014 - September 2014 · 4 months

    Receptionist tasks, working with Millenium management program. Housekeeping and room service tasks. Restaurant services and cook tasks, serving customers and preparing buffet for employees. Jun.2014

  • Guest Activities Coordinator

    Apartahotel Fuengirola - Málaga, Spain

    Events
    May 2011 - July 2011 · 3 months

    Create, organized and lead adult and children's evening activities and daily activities for Mini Club

Education

  • Masters in Management and Human Resources

    Universitat Oberta de Catalunya - Barcelona, Spain

    October 2017 - July 2019

    Current

  • Hotel Management Diploma

    CioMijas - Málaga, Spain

    September 2013 - September 2014

  • Tourism

    Facultad de Turismo - Málaga, Spain

    September 2007 - December 2012

    Last year taken at Bremen University of Applied Sciences (International Degree Course in Applied Leisure Studies)

Languages

3 languages

  • Spanish

    Native or fluent

  • English

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • Spanish

Driving License

Yes

Skills

14 skills

  • Customer Focused
  • Internet & Email
  • Microsoft Office
  • MILLENIUM OTHELLO PMS
  • Multitasking Skills
  • Opera,Micros,Sun,IDS
  • People Oriented
  • Protel PMS
  • Salesforce
  • Sihot
  • Sociable personality
  • Social Media
  • Softmachine
  • Teamworker
Connections
Federico Mura
Estudiante de Escola superior de turisme
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
Laura Tuñon
Guest Services Agent en Hyatt Regency Cartagena
View 12 connections
Following
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