Tamara Rafeh

Tamara Rafeh

Event Sales Manager at Coya Restaurant
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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Experience

  • Event Sales Manager

    Coya Restaurant - Abu Dhabi, United Arab Emirates

    Administration & General
    July 2018 - Now · 5 months

  • Catering & Events Executive

    Beach Rotana - Abu Dhabi, United Arab Emirates

    Events
    October 2016 - July 2018 · 1 year and 10 months

    Communicate and deliver outstanding and personalized events to customers. Focus on future businesses, as well retaining old customers Guide Operation team into delivering the service to exceed the guest expectation. Final Communication with floor service, as well as supervision during VIP events Finalize biting instructions Upsetting menus Motivate, and involve the entire unit in preparation of the event Events handled: meetings, seminar, weddings, corporate dinners, private dinners, outside catering Specialized - outside catering - increased Beach Rotana Outside Catering revenue by 40% during the period of January to March.

  • Intern

    Emaar Hospitality Group - Dubai, United Arab Emirates

    Other
    February 2015 - August 2015 · 7 months

    Human Resources Department: • Create candidate database and tracker • Filter CVs, send acknowledgement letters, rejection letters and schedule interviews • Coordinate internal vacancies with 9 hotel properties and Dubai Opera • Create a preliminary Dubai Opera Culture presentation • Create preliminary Dubai Opera Standardized letters • Write and send welcome notes to new employees • Shadowing: Critical Path, Manning, Drafting of DO HR procedures, Salary Benchmarking and Matrix Sales & Marketing Department • Attend Events representing Dubai Opera – Middle East Event Show 2015 and Arabian Travel Market 2015 • Create a sponsor database • Create Dubai Opera Standard Presentation Format • Create Dubai Friends of DO membership program Special Project: Create an internship program sop

  • Intern/ Cross-tending

    Riviera Hotel & Beach Resort - Beirut, Lebanon

    Other
    March 2014 - July 2014 · 6 months

    Internship/Cross tending Rooms Division Department: • Front Office: Dealt with check-in. Coordinate with other department’s guest’s requests. • Operator: Manage the call center, give standard answers, and efficiently answers callers questions. Food & Beverage Department: • Banquet Sales: Prepare Banquet Event Order, Ballroom set-ups, meetings with customers. • General training on “Opera” and “Sondos” market research program

  • Trainer

    Model Arab League - Beirut, Lebanon

    Other
    December 2011 - June 2012 · 7 months

    Training in leadership, public speaking and writing position papers.

  • President

    UNESCO / LAU - Beirut, Lebanon

    Administration & General
    October 2011 - May 2014 · 2 years and 8 months

    Ability to multitask and coordinate between the members. Create events and delegate responsibility to members effectively for achieving the success needed. And attended a two days workshop for the UNESCO teams around Lebanon. Created awareness campaigns, cultural events and social mixers. Coordinated schedules, task and members contact information.

  • Intern

    El Molino Restaurant - Beirut, Lebanon

    Other
    October 2010 - May 2011 · 8 months

    • Opening and closing procedures. • Table setups, order taking, and serving • Safety, Sanitation & Hygiene training.

Education

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Full professional
    80%
  • Spanish
    Notions
    20%

Other

  • Other skills

    Other skills

Connections
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Jaskanwar Singh Abrol
Reservation Manager at IHG - InterContinental Hotels Group
View 25 connections
Following
Hosco
Geneva, Switzerland
Glion Institute of Higher Education
Glion-sur-Montreux, Switzerland
Other members
Raji Aljesry
Kuala Lumpur, Malaysia
MUHAMMAD SAIFUL ISLAM
Sylhet, Bangladesh
Muhammad Arsalan
Dubai, United Arab Emirates
Farhan Arif
United Arab Emirates
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