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Event Sales Manager
Coya Restaurant - Abu Dhabi, United Arab EmiratesAdministration & GeneralJuly 2018 - Now · 5 months
Catering & Events Executive
Beach Rotana - Abu Dhabi, United Arab EmiratesEventsOctober 2016 - July 2018 · 1 year and 10 months
Communicate and deliver outstanding and personalized events to customers. Focus on future businesses, as well retaining old customers Guide Operation team into delivering the service to exceed the guest expectation. Final Communication with floor service, as well as supervision during VIP events Finalize biting instructions Upsetting menus Motivate, and involve the entire unit in preparation of the event Events handled: meetings, seminar, weddings, corporate dinners, private dinners, outside catering Specialized - outside catering - increased Beach Rotana Outside Catering revenue by 40% during the period of January to March.
Emaar Hospitality Group - Dubai, United Arab EmiratesOtherFebruary 2015 - August 2015 · 7 months
Human Resources Department: • Create candidate database and tracker • Filter CVs, send acknowledgement letters, rejection letters and schedule interviews • Coordinate internal vacancies with 9 hotel properties and Dubai Opera • Create a preliminary Dubai Opera Culture presentation • Create preliminary Dubai Opera Standardized letters • Write and send welcome notes to new employees • Shadowing: Critical Path, Manning, Drafting of DO HR procedures, Salary Benchmarking and Matrix Sales & Marketing Department • Attend Events representing Dubai Opera – Middle East Event Show 2015 and Arabian Travel Market 2015 • Create a sponsor database • Create Dubai Opera Standard Presentation Format • Create Dubai Friends of DO membership program Special Project: Create an internship program sop
Riviera Hotel & Beach Resort - Beirut, LebanonOtherMarch 2014 - July 2014 · 6 months
Internship/Cross tending Rooms Division Department: • Front Office: Dealt with check-in. Coordinate with other department’s guest’s requests. • Operator: Manage the call center, give standard answers, and efficiently answers callers questions. Food & Beverage Department: • Banquet Sales: Prepare Banquet Event Order, Ballroom set-ups, meetings with customers. • General training on “Opera” and “Sondos” market research program
Model Arab League - Beirut, LebanonOtherDecember 2011 - June 2012 · 7 months
Training in leadership, public speaking and writing position papers.
UNESCO / LAU - Beirut, LebanonAdministration & GeneralOctober 2011 - May 2014 · 2 years and 8 months
Ability to multitask and coordinate between the members. Create events and delegate responsibility to members effectively for achieving the success needed. And attended a two days workshop for the UNESCO teams around Lebanon. Created awareness campaigns, cultural events and social mixers. Coordinated schedules, task and members contact information.
El Molino Restaurant - Beirut, LebanonOtherOctober 2010 - May 2011 · 8 months
• Opening and closing procedures. • Table setups, order taking, and serving • Safety, Sanitation & Hygiene training.
Glion Institute of Higher Education [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Glion-sur-Montreux, SwitzerlandJuly 2014 - December 2015
BBA Hospitality Management & Tourism
Lebanese American University - Hospitality and Tourism Management - Beirut, LebanonOctober 2010 - June 2014
ArabicNative or fluent100%