Tandi Elizabeth Naripe

Tandi Elizabeth Naripe

Waitress at Metropolitan Hotel Dubai
Lives in Dubai, United Arab Emirates

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About me

To deliver expressly on company’s expectations as an individual, maximizing my knowledge and skills, accessing and utilizing the resources at my disposal; efficiently and to contribute my quota to the full realization of the companies topmost goal

Experience

5 years

  • Waitress

    Metropolitan Hotel Dubai - Dubai, United Arab Emirates

    F&B service
    July 2018 - Now · 1 year and 7 months

     Responsible to ensure smooth operations exists in assigned area, including: staffing, inventory, quality assurance and customer service.  Investigates and resolves food quality, employee, and service complaints.  Analyses and recognizes deficiencies or problems areas and provides solutions to achieve desired results.  Maintains adequate inventory to ensure adequate quantities are maintained and spoilage are minimized.  Resolves issues and complaints in a professional manner.  Balance all cash, credit cards and product variances at end of each shift with accuracy.

  • Waitress

    WOLF & FRIENDS LOUNGE DMCC, - Dubai, United Arab Emirates

    F&B service
    November 2016 - July 2018 · 1 year and 9 months

     Welcome guest into the restaurant  Seats them on a clean and well arranged table  Presents the menu to guest  Explain the concepts to new guest  Make recommendations when ask for food orders taking into consideration, alergies of some guest,  Enter orders on POS,  Make beverage orders and serve first,  Present check at the end of service, collect payment be in cash or card, and close bill on POS  Reconcile day-end reports.

  • Customer Service Representative

    Geolla Fashion Retail - Cameroon

    Customer Service
    January 2015 - September 2016 · 1 year and 9 months

     Overall management of the store.  Maintain good customer service and guest satisfaction to maintain the standards of the Brand and company as substandard behaviors are not acceptable.  Take care of weekly stock ordering and inventory to make sure we always have stock to meet Customers’ needs especially fast moving products.  Staff Rota and deployment in the store making sure the right people are in the right places.  Handling the Daily cash record, banking and other cash related transactions in the store.  Ensure that marketing and management information are communicated in the store.  Setting the Monthly and weekly action plan plus individual target and follow up to meet the store target and store standards.  Training and coaching of both new and old staff to maintain a high level of guest satisfaction at all times.  Ensuring that both employee and guest satisfaction are at the highest at all time. The employee being a very important asset to the company.

Education

  • BSc. Economics

    University of Buea - Buea, Cameroon

    October 2010 - October 2013

  • Certificate in Microsoft Office

    Paul's Computer Centre - Buea, Cameroon

    October 2009 - June 2010

Languages

2 languages

  • English

    Native or fluent

  • French

    Limited working

Personal information

Nationalities

  • Cameroonian

Date of birth

October 28th 1992

Skills

6 skills

  • Communication
  • -Computer skills
  • Flexibility
  • Initiative
  • Listening
  • Proactive
Connections
Shashi Kumar
Guest Relations Officer at Dukes Dubai
Martin Masale
Waiter at Gaucho Restaurant
Sunil Mangrati
F&B service at Metropolitan Hotel Dubai
View 13 connections
Following
Signature1 Hotels
Dubai, United Arab Emirates
Sofitel Dubai Downtown
Dubai, United Arab Emirates
Meliá Desert Palm Dubai
Dubai, United Arab Emirates
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