Tanya Boomsma

Tanya Boomsma

Cluster Marketing & PR Manager at Hilton Austria
Lives in Vienna, Austria
over 6 months ago

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Experience

  • Cluster Marketing & PR Manager

    Hilton Austria - Vienna, Austria

    Sales & Marketing
    March 2017 - Now

    Cluster Marketing & PR Manager of Hilton Vienna, Hilton Vienna Danube Waterfront, Hilton Vienna Plaza and Hilton Innsbruck

  • 'Hilton Elevator' General Management Development Programme

    Hilton Glasgow - Glasgow, United Kingdom

    Management Trainee
    June 2016 - February 2017

    Departments: Marketing, Human Resources, Conferences & Events, Reservations, Sales • Business Driven Project Glasgow: increasing team member satisfaction survey scores through i.e.: initiation of town hall: yearly team member meeting • Part of developing new global content gateway for the hilton website and re-designing Hilton Glasgow's website • Member of EMEA Operational Excellence team including approving/rejecting regional best practices and participation at the regional SOP workshop • Part of talent management support team at development centre for head of departments to become directors • Launching several social media initiatives such as #heartofhiltonglasgow: putting team members in the spotlight on social media, which became idea of the weak on H360, internal hilton worldwide community website; initiation of Snapchat geofilters, which was recognized by Hilton Worldwide's Head Office; coordination of Hilton Glasgow promotional video • Responding to TripAdvisor reviews • Duty Manager shifts including

  • 'Hilton Elevator' General Management Development Programme

    Hilton Berlin - Berlin, Germany

    Management Trainee
    September 2015 - May 2016

    Departments: Front Office, Food & Beverage, Banqueting,Housekeeping, Finance • Business Driven Project Berlin: use of Entiretec TV setup in the most efficient way, successful results presentation to Vice President Northern and Central Europe • Video created about HHonors became video of the week and best of the year 2016 on H360, internal Hilton Worldwide community website • Interviewed by regional Director of Front Office Operations about recognizing HHonors members in the global monthly Front Office webinar with 367 participants • Creation of yearly upselling incentive for the Listo bar • Duty Manager shifts including complaint handling

  • Guest Service Shift Leader

    Waldorf Astoria Amsterdam - Amsterdam, Netherlands

    Front Office reception
    March 2015 - July 2015

    • SET UP OF HHONORS MOTIVATIONAL ENROLLMENT SCHEME, RECOGNIZED ON WA COMMUNITY WEBSITE • COORDINATION OF DAY AND NIGHT SHIFTS • ROLE OF DUTY MANAGER IN THE EVENING & DURING THE NIGHT • HANDLING GUEST COMPLAINTS INCLUDING FOLLOW UP • LEADING THE FIRE EVACUATION TEST WITH SUCCESS • CATCH ME WINNER JUNE 2015 - PEER RECOGNITION PROGRAM

  • Guest Service Agent

    Waldorf Astoria Amsterdam - Amsterdam, Netherlands

    Front Office reception
    April 2014 - February 2015

  • Rooms Division Management Trainee

    Sofitel Munich Bayerpost - Munich, Germany

    Other
    January 2014 - March 2014

    Guest Relations & Housekeeping

  • Rooms Division Trainee

    Four Seasons Hotels and Resorts - Vail, CO, United States

    Other
    December 2012 - July 2013

    Spa Reception & Ski Concierge

  • Language Editor

    Idioma Co. Ltd. - The Hague, Netherlands

    Other
    March 2012 - August 2012

  • Receptionist

    Paleis Hotel - The Hague, Netherlands

    Front Office reception
    January 2012 - March 2012

  • Occasional events and banqueting waitress

    Basics HORECA Uitzendbureau - The Hague, Netherlands

    F&B service
    August 2011 - December 2011

  • Receptionist

    Disneyland Hotel Paris - Paris, France

    Front Office reception
    September 2010 - January 2011

  • Allround - Reception and F&B

    Hotel Martha Bühler (Oberland) - Triesenberg, Liechtenstein

    Other
    July 2008 - January 2009

Education

  • Bachelor in Hospitality Management

    Hotelschool The Hague [ HSD ] - The Hague, Netherlands

    August 2009 - October 2013

  • Matura/Abitur

    Gymnasium Vaduz - Vaduz, Liechtenstein

    August 2001 - June 2008

Languages

  • Dutch
    Native or fluent
    100%
  • German
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Limited working
    40%
  • Italian
    Notions
    20%
Connections
Job Havelaar
General Manager at Inthira Champasak
Viktor Liu
hosco Ambassador at hosco Ambassador Program
Jerry Dennis
Director Asset at germany
View 5 connections
Following
Hotelschool The Hague
The Hague, Netherlands
Hosco
Geneva, Switzerland
City Relay
London, United Kingdom
Other members
Christian Rothbauer
Vienna, Austria
Philip Alexander Menke
London, United Kingdom
Kadri Halling
Netherlands
Rosalie Ammeraal
Amsterdam, Netherlands
Franziska Stipsicz
Vienna, Austria
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