Tanya Pfyffer

Tanya Pfyffer

Front Office Manager at Four Points by Sheraton Bolzano
Lives in Bolzano, Italy

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About me

After 4 years and a half of experience at Four Points Bolzano, now ready to challenge myself further in a new environment, offering my hospitality expertise and my top language skills.

Experience

5 years and 5 months

  • Front Office Manager

    Four Points by Sheraton Bolzano - Bolzano, Italy

    Front Office reception
    September 2018 - Now · 9 months

  • Front Desk Manager

    Four Points by Sheraton Bolzano - Bolzano, Italy

    Front Office reception
    May 2017 - August 2018 · 1 year and 4 months

  • Front Office Supervisor

    Four Points by Sheraton Bolzano - Bolzano, Italy

    Front Office reception
    June 2016 - April 2017 · 11 months

  • Front Office Agent

    Four Points by Sheraton Bolzano - Bolzano, Italy

    Front Office reception
    January 2015 - May 2016 · 1 year and 5 months

  • Hotel Support Intern

    Escapio - Berlin, Germany

    Tourism
    July 2014 - December 2014 · 6 months

  • Editing and Social Media Marketing Intern

    Trentino Marketing - Trento, Italy

    Other
    November 2012 - March 2013 · 5 months

Education

  • Master's in Foreign Languages for Tourism

    University of Trento - Trento, Italy

    March 2011 - February 2014

  • Bachelor's in Foreign Languages for Business and Tourism

    University of Trento - Trento, Italy

    September 2007 - February 2011

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Native or fluent

  • German

    Full professional

  • French

    Limited working

Skills

11 skills

  • bilingue
  • Foreign Languages skills
  • Good at multitasking
  • Great customer service
  • Great team player
  • Handling complaints
  • Open mind
  • People leadership
  • Ready for new challenges
  • Strong hospitality
  • team managment
Following
25hours Hotel Company
Hamburg, Germany
Other members
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Bolzano, Italy
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Moscow, Russia
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