Tarisai Yolanda Munyanyi

Tarisai Yolanda Munyanyi

Commis Chef at Hilton Dubai Jumeirah Resort
Lives in Dubai, United Arab Emirates
over 6 months ago

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Determined to succeed
Creative and kind
Strong and self motivated
Goal orientated and passionate

Experience

  • Commis Chef

    Hilton Dubai Jumeirah Resort - Dubai, United Arab Emirates

    F&B kitchen
    January 2018 - Now · 12 months

    Meal preparation • Check and control proper storage of products • Comply with Health Department regulations on food handling • Stock take and ordering

  • Front Desk Receptionist

    Summerhill Estate - Durban, South Africa

    Front Office reception
    September 2017 - December 2017 · 4 months

    Check guests in /out • Greet & welcome guests • Direct and screen incoming calling • Make reservations and respond to emails • Check that all charges are assigned to the relevant departments • Open customer accounts by recording account information. • Maintain customer records by updating account information. • Resolve product or service problems • Allocate tables to guests • Take guests food and drink orders • Organize conferences, ensure all teas and coffees are replenished • Ensure the bar stock is at par • Comply with health and safety regulations

  • Front Desk Assistant

    The International Hotel School - Durban, South Africa

    Front Office reception
    January 2017 - September 2017 · 9 months

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Respond to incoming calls, screening and directing sales calls while transferring customer inquiries to appropriate departments Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs

  • Front office Management Trainee

    Suncoast Hotel - Durban, South Africa

    Front Office reception
    July 2016 - September 2016 · 3 months

    Front Office  Ensure excellent customer service to all clients  Handle complaints and specific customers’ requests  Room allocation, checking in and out guests  Switchboard operation Concierge  Arrange flight booking for guests  Organise reservations for patrons, dining and ticket booking  Receive, store, and deliver luggage and mail.  Provides guests with information about attractions, facilities, services, and activities in or outside the property.  Coordinates guest requests for special services or equipment with the appropriate department  Ensure orderliness and safety guidelines around the lobby and front door areas Night Audit  Checks to see that all charges are assigned to the appropriate departments including cash summary, credit card and debit card payments  Verifies all account postings and balances.  Verifies that room rates are correct and posts those rates to guest accounts.  Monitors the current status of coupon, discount, and other promotional programs

  • Housekeeping Management Trainee

    Africa Price ,Audacia Manor - Durban, South Africa

    Housekeeping
    February 2016 - April 2016 · 3 months

     Ensure all hotel rooms are cleaned and prepared as per company standard.  Schedule attendants, managed and inspected all room attendants  Monitor and maintain housekeeping budget  Ensure guests requests are attended to timeously.  Assist Purchase department in selecting suppliers for items related to Housekeeping  Maintain par stock of guest supplies, cleaning supplies, linen and uniform

  • Food & Beverage Management Trainee

    Makaranga Garden Lodge - Durban, South Africa

    F&B service
    July 2015 - September 2015 · 3 months

    Managing and running a restaurant and conference  Waitron training  Telemarketing to clients about the hotel  Scheduling food and beverage staff  Purchasing of requirements of small wares, linens requirements etc.  Ensure teamwork among all staff members  Managed the bar as well ensuring all beverages are in stock and at the required par levels

  • Trainee Chef

    Protea Edward Hotel - Durban, South Africa

    F&B kitchen
    February 2015 - April 2015 · 3 months

     Meal preparation and food cost management  Menu compilation for conferences and other different events held.  Monitor sanitation practices to ensure that employees follow standards and regulations.  Order or requisition food and other supplies needed to ensure efficient operation.

  • Administrator

    Gifts & More - Harare, Zimbabwe

    Administration & General
    January 2014 - December 2014 · 12 months

    Title: Administrator an administrator post on Monday to Friday placement, working full time hours to assist the secretary. Achievements and contributions Customer service: Responded to incoming calls, screening and directing sales calls while transferring customer inquiries to appropriate departments

  • Television Presenter

    Zimbabwe Broadcasting Corporation - Harare, Zimbabwe

    Recreation & Leisure
    February 2012 - December 2014 · 2 years and 11 months

    Youth program Television presenter: Young Gifted and Talented (YGT) Worked at this casual position from January 2012 to December 2014 showcasing gifts and talents of young people Achievements and contributions Team collaboration: attended weekly television presentations, interviewing, encouraging talents of different young artists performing various activities. Contribute to discuss on efficiency and improvements on setup on set, organizing charitable events and hosting a few musical concerts.

Education

  • AHLEI Diploma in Hospitality Management

    The International Hotel School - Durban, South Africa

    January 2015 - December 2017

    Three year hospitality management diploma, American Hotel & Lodging Educational Institute, with work experience in the Kitchens, Food & Beverage, Housekeeping and Front Office respectively. Have also had experience working at the Durban Good Food & Wine Show and was part of the crew team at the South Africa Worldskills, Restaurant service.

Languages

  • English
    Native or fluent
    100%

Skills

  • Customer services
  • Events Planning
  • Excellent in Ms Word, Ms PowerP, Ms PowerPoint
  • Front Office
  • Goal getter
  • Hospitality Management
  • Marketing
  • Problem Solving Skills
  • Sales
  • Self-Driven
  • Teamwork and Leadership
  • Team worker
  • Training and Development
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Banele Mncube
Housekeeping Trainee at Cabana beach resort
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
View 16 connections
Following
V Hotel, Curio Collection by Hilton
Dubai, United Arab Emirates
Mandarin Oriental London
London, United Kingdom
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