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Marriott Hotel Novy Arbat - Moscow, RussiaF&B serviceApril 2018 - Now · 10 months
Waiter of Italian restaurant
Four seasons Hotel Moscow - Moscow, RussiaF&B serviceDecember 2017 - March 2018 · 4 months
Lobby bar waiter
Lotte Hotel Moscow - Moscow, RussiaF&B serviceAugust 2016 - September 2017 · 1 year and 2 months
Working with high international LQA (Leading Quality Assurance) standards. Annual audit trail by unknown guests. A waiter position including an experience with visiting guests as a hostess, choosing a table, menu presentation. Compulsory passage of a service academy of Lotte for all of the new employees. Providing our guests a fast quality service. Knowledge of the food menu, all of the allergies possibilities: lactose, gluten, alcohol, vitamin C, vegan free products etc. All of the employees passing the trainings, fire safety certificate, IT elementary skills and knowledge about all outlets (their working hours, special offers and concept). Opening/closing a bar.
DoubleTree by Hilton Moscow Marina - Moscow, RussiaF&B serviceAugust 2014 - August 2016 · 2 years and 1 month
To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet. To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. To oversee the proper use and security of cashier/waiter/waitress floats. To be familiar with all food and beverage items on the outlet menu. To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks. To take food and beverage orders from guests, upselling and recommending Food & Beverage combinations wherever possible. Opening/closing a bar and the restaurant.
International University of the Human, Society and Nature - Moscow, RussiaSeptember 2012 - September 2014
Moscow's University of Culture and Arts - Moscow, RussiaSeptember 2011 - August 2012
School 1858 - Moscow, RussiaSeptember 2000 - July 2011
RussianNative or fluent100%
- Financial Skills
- Friendly person
- Honesty and loyalty
- Leadership skils
- Proactive & responsible
- - Smart and hard worker