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I am a second year student at American Hotel Academy. I am an open minded person, love to work with people, eager to learn, enthusiastic and passionate. I’ve worked at JW Marriott Venice Resort and Spa for 5 months, where I also did my two cross-trainings in GR and AYS. I started to work in the industry almost 5 years ago.
Front Desk Agent
Kronwell Hotel - Brașov, RomaniaFront Office receptionOctober 2018 - December 2018 · 3 months
Duties: using opera, taking reservations, make reservations, modify reservations, adding notes, adding comments, adding alerts, adding comments, follow-up emails, posting minibar, posting spa bills, handling check-ins, handling check-outs, maintaining reception cleanliness, handling nights audit reports, using Calirom, changing rooms, making room keys, escorting guests around the hotel, handling phone calls, handling handover, handling end of day closing, handling night audit shift & duties.
Guest Relations Trainee
JW Marriott Venice Resort & Spa - Venice, ItalyGuest RelationsJuly 2018 - August 2018 · 2 months
At Your Service Trainee
JW Marriott Venice Resort & Spa - Venice, ItalyBack OfficeJuly 2018 - August 2018 · 2 months
JW Marriott Venice Resort & Spa - Venice, ItalyF&B serviceMay 2018 - September 2018 · 5 months
BA(HONS) - International Hotel Business Management
AHA - American Hospitality AcademyOctober 2017 - Now
RomanianNative or fluent100%
- Empower System
- Great Multi-tasking skill
- Microsoft Office
- Microsoft Word
- Opera System