Teresa Lisicic Lopátegui

Teresa Lisicic Lopátegui

Operations Assistant at EnjoyBcn Apartments
Lives in Barcelona, Spain
over 6 months ago

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Experience

  • Operations Assistant

    EnjoyBcn Apartments - Barcelona, Spain

    Back Office
    July 2018 - Now · 7 months

    Administration and business management, process management, team work management, intermediary supplier, reservation department, payment and invoices procedures, concierge administration, customer service, skybar – lounge administration, manager attendance.

  • Cultural mediator

    MagmaCultura - Barcelona, Spain

    Real Estate
    November 2017 - July 2018 · 9 months

    Administration management, ticket selling, front office tasks and customer service.

  • Travel Agent Trainee

    Atrápalo - Barcelona, Spain

    Back Office
    May 2017 - September 2017 · 5 months

    Hotel reservations department, issues management, intermediary supplier, payment procedures and customer service.

  • Barista

    Starbucks - Barcelona, Spain

    F&B service
    May 2016 - March 2017 · 11 months

    Customer service, beverages production, teaches of coffee courses, money takings register, stock administration

  • Recepcionista

    NH Hotel Group - Barcelona, Spain

    Front Office reception
    June 2015 - September 2015 · 4 months

    Customer Service, front office tasks, check- in and check-out, money takings administration, groups management, F&B management, stock administration.

Education

  • Grado en Turismo

    Universitat de Girona - Hospitality and Tourism Management - Girona, Spain

    September 2014 - May 2018

Languages

  • Catalan
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Backoffice
  • Dealing with customer
  • Frontoffice
  • Good team work
  • Hotel housekeeping
  • logistic
  • Staff administration
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