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EnjoyBcn Apartments - Barcelona, SpainBack OfficeJuly 2018 - Now · 7 months
Administration and business management, process management, team work management, intermediary supplier, reservation department, payment and invoices procedures, concierge administration, customer service, skybar – lounge administration, manager attendance.
MagmaCultura - Barcelona, SpainReal EstateNovember 2017 - July 2018 · 9 months
Administration management, ticket selling, front office tasks and customer service.
Travel Agent Trainee
Atrápalo - Barcelona, SpainBack OfficeMay 2017 - September 2017 · 5 months
Hotel reservations department, issues management, intermediary supplier, payment procedures and customer service.
Starbucks - Barcelona, SpainF&B serviceMay 2016 - March 2017 · 11 months
Customer service, beverages production, teaches of coffee courses, money takings register, stock administration
NH Hotel Group - Barcelona, SpainFront Office receptionJune 2015 - September 2015 · 4 months
Customer Service, front office tasks, check- in and check-out, money takings administration, groups management, F&B management, stock administration.
Grado en Turismo
Universitat de Girona - Hospitality and Tourism Management - Girona, SpainSeptember 2014 - May 2018
CatalanNative or fluent100%
SpanishNative or fluent100%
- Dealing with customer
- Good team work
- Hotel housekeeping
- Staff administration