Tetiana Kryvenok

Tetiana Kryvenok

Sales and Events Ecevutive at Sealine Beach, a Murwab Resort
Lives in Doha, Qatar
over 6 months ago

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Experience

  • Sales and Events Ecevutive

    Sealine Beach, a Murwab Resort - Doha, Qatar

    Sales & Marketing
    April 2017 - Now · 1 year and 8 months

    My main responsibility are: to maintain strong relations with already loyal customers through account management ensuring repeated business; solicitation of new business through internet research, cold calls, site-inspections for walk-ins and inquiries handling in order to meet/exceed revenue goals with focus on MICE, government and corporate segments; developing and maintaining relationships with key clients in order to produce business, including room sales, food & beverage sales, catering/banquet services; to maintain efficient and effective communication of client's needs and expectations of operational departments in order to secure the highest level of satisfaction and accomplishment for both current and potential clients; to be in charge of negotiation of F&B prices, function space rental fee and accommodation rates, engaging new and existing accounts in order to reach department goals; establishing special deals (out of guidelines and rate policy) in coordination approved prior to offer with Hotel's Management; handling all incoming incoming inquiries for events and room reservations; to follow up in a prompt manner assuring of business's conversation to definite status; preparation of agreements, proposals, banquet event orders through Opera; invoicing to clients, verification of accuracy of all receipts, final calculation with client. I am responsible for organizing Pre-Convention meetings and Exit Interviews.

  • Guests Relations

    Sheraton Grand Doha Resort & Convention Hotel - Doha, Qatar

    Customer Service
    April 2016 - April 2017 · 1 year and 1 month

  • Guest Service Agent

    Sheraton Grand Doha Resort & Convention Hotel - Doha, Qatar

    Front Office reception
    November 2015 - April 2016 · 6 months

Education

  • Master

    National Pedagogical Dragomanov University - Kiev, Ukraine

    September 2010 - July 2015

    Management and Tourism

Languages

  • Ukrainian
    Native or fluent
    100%
  • Russian
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • 5 Star Resort
  • Events
  • F&B
  • Front Office
  • Micros
  • Microsoft office skills
  • Oasys HR Solution
  • Opera
  • Reservation
  • Sales Skills
  • Time management skills
  • VIP Lounge
Connections
Janny Akter
Front Desk Receptionist at Sheraton Grand Doha Resort & Convention Hotel
Stijn Van Bleyenbergh
Member of the Organization Committee at AMFORHT
Khalid Tizrit
Chef de cuisine at Bleu beach
View 43 connections
Following
Other members
Flavia Balas
Paris, France
Karan Hemoo
Doha, Qatar
Claire Allen
Bradford, United Kingdom
Masud Kysar
Doha, Qatar
Mahmoud Mheize
Amman, Jordan
View 328329 members