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Sales and Events Ecevutive
Sealine Beach, a Murwab Resort - Doha, QatarSales & MarketingApril 2017 - Now · 1 year and 8 months
My main responsibility are: to maintain strong relations with already loyal customers through account management ensuring repeated business; solicitation of new business through internet research, cold calls, site-inspections for walk-ins and inquiries handling in order to meet/exceed revenue goals with focus on MICE, government and corporate segments; developing and maintaining relationships with key clients in order to produce business, including room sales, food & beverage sales, catering/banquet services; to maintain efficient and effective communication of client's needs and expectations of operational departments in order to secure the highest level of satisfaction and accomplishment for both current and potential clients; to be in charge of negotiation of F&B prices, function space rental fee and accommodation rates, engaging new and existing accounts in order to reach department goals; establishing special deals (out of guidelines and rate policy) in coordination approved prior to offer with Hotel's Management; handling all incoming incoming inquiries for events and room reservations; to follow up in a prompt manner assuring of business's conversation to definite status; preparation of agreements, proposals, banquet event orders through Opera; invoicing to clients, verification of accuracy of all receipts, final calculation with client. I am responsible for organizing Pre-Convention meetings and Exit Interviews.
Sheraton Grand Doha Resort & Convention Hotel - Doha, QatarCustomer ServiceApril 2016 - April 2017 · 1 year and 1 month
Guest Service Agent
Sheraton Grand Doha Resort & Convention Hotel - Doha, QatarFront Office receptionNovember 2015 - April 2016 · 6 months
National Pedagogical Dragomanov University - Kiev, UkraineSeptember 2010 - July 2015
Management and Tourism
UkrainianNative or fluent100%
RussianNative or fluent100%
- 5 Star Resort
- Front Office
- Microsoft office skills
- Oasys HR Solution
- Sales Skills
- Time management skills
- VIP Lounge