Thais Altgott

Thais Altgott

Senior Events Manager at London Marriott Maida Vale Hotel
Lives in London, United Kingdom
over 6 months ago

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Experience

  • Senior Events Manager

    London Marriott Maida Vale Hotel - London, United Kingdom

    Events
    December 2016 - Now · 2 years and 1 month

    Responsible for oversee groups and events operations; solve problems with creativity and innovative alternatives, identifying and overcoming challenges. Leading the events and groups team, customer budgets, maximize revenue and meet customer needs. Guarantee that all standards, policies, and procedures are followed, from pre and post event meetings, site inspections, to Sales turnover and client feedback. Manage the department in terms of payroll, hosts’ hiring, training and developing. Administrate group room blocks and meeting space, delegating bookings to the team and supporting them on providing great service. Make sure the team works together, assisting with the sales process when necessary. Focusing on Forecasting and maximizing profitability, organizing weekly and monthly reports with a detailed analysis of the business and possible trends identified. Great support to the Director of Sales and Marketing, to set a positive example for the hotel’s team, striving to improve service performance and celebrating achievements.

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Professional working
    60%
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