Thi Nhung (Heidi) Dam

Thi Nhung (Heidi) Dam

Front Desk Agent at The Westin Arlington Gateway Hotel
Lives in Arlington, VA, United States
over 6 months ago

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I am hardworking, motivated, responsible, dependable, honest, initiative, healthy and friendly. I have 3 years experience of working within hotels and travel agencies in Hanoi, Vietnam and 6 months internship in a fine dining restaurant in Geneva, Switzerland. I always eager to learn new things and self-disciplined.

Experience

  • Front Desk Agent

    The Westin Arlington Gateway Hotel - Arlington, VA, United States

    Front Office reception
    April 2013 - April 2014

  • F&B Trainee

    Chez Kei Restaurant - Geneva, Switzerland

    F&B service
    June 2012 - December 2012

  • Supervisor

    Hanoi Calypso Hotel - Hanoi, Vietnam

    Front Office reception
    August 2011 - January 2012

    Administrating of the Front Office Reception; Supervising the running of the F.O Reception to ensure that good services are delivered to guests; compiling and reviewing daily reports and cashing; Dealing with guests on daily basis, etc

  • Supervisor

    Hanoi Spring II Hotel - Hanoi, Vietnam

    Front Office reception
    October 2010 - June 2011

Education

Languages

  • Vietnamese
    Native or fluent
    100%
  • English
    Full professional
    80%

Other

  • Other skills

    Other skills

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